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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 09:43:35 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:33:50 2011.

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He expects me to remember everything I've ever written about. And he won't even give me a hint.

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(1090364)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 09:52:07 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:43:28 2011.

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I didn't respond because I'm still not convinced I am wrong. I'm waiting for the next time I'm at Atlantic Avenue to check it out. I still don't believe there is an elevator from the lower level to the mezzanine of the 4th Avenue passageway. It was stated that all you have to do is walk directly from the New Lots platform to the 4th Avenue mezzanine and I know that is impossible. The only way to get off that platform is to go downstairs.

I also said that even if their were elevators, that was still not an adequate reason for no escalators because there would not be enough capacity if everyone who didn't want the stairs would use the elevator.

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(1090365)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 09:55:33 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:38:22 2011.

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I said the same thing about advance notice. But if it weren't inherently confusing then why is the convention to try to make all exits on the right if possible?

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(1090366)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 09:57:32 2011, in response to Re: Signage and Customer Service, posted by Kew Gardens Teleport on Fri Aug 5 06:35:46 2011.

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Okay.

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(1090367)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 09:57:32 2011, in response to Re: Signage and Customer Service, posted by Kew Gardens Teleport on Fri Aug 5 06:35:46 2011.

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Okay.

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(1090369)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 09:59:10 2011, in response to Re: Signage and Customer Service, posted by Kew Gardens Teleport on Fri Aug 5 06:35:46 2011.

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What do you think of Merrick 1's suggestion right below?

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(1090370)

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Re: Signage and Customer Service

Posted by merrick1 on Fri Aug 5 10:05:39 2011, in response to Re: Signage and Customer Service, posted by R36 #9346 on Fri Aug 5 01:14:44 2011.

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They would have to replace the sign every time the schedule was revised.

Also if a passenger arrived at around 11:53 he still couldn't be sure. The train might have left a few minutes early or it might be running late.

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(1090388)

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Re: OT = Signage and Customer Service

Posted by RIPTA42HopeTunnel on Fri Aug 5 11:26:20 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:23:12 2011.

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Even Phillipsburg would be an improvement on that

I would use Easton, PA. It's a larger city, and better known.

Not Allentown or Bethlehem? Aren't those bigger?


Allentown, Bethlehem, and Easton are all AASHTO-approved control cities. Clinton and Phillipsburg are not, but are both used by NJDOT according to this list.

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(1090392)

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Re: OT = Signage and Customer Service

Posted by Olog-hai on Fri Aug 5 11:35:27 2011, in response to Re: OT = Signage and Customer Service, posted by WMATAGMOAGH on Fri Aug 5 04:43:47 2011.

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Right across the river from Phillipsburg NJ. The former LVRR station is quite large; used to have direct service to NY Penn. The IATA code for Lehigh Valley International Airport is ABE, which stands for Allentown-Bethlehem-Easton.

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(1090393)

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Re: OT = Signage and Customer Service

Posted by Olog-hai on Fri Aug 5 11:37:57 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:23:12 2011.

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A great deal bigger. Problem is where to put the station in Allentown if you don't want to do a reverse move in the case of re-extending passenger service to places like Reading and Harrisburg; both the Lehigh Valley and CNJ station locations in Allentown are now in dead ends (American Parkway was built on the right of way of both railroads west of the stations), and never had a direct way to run onto the Reading towards Harrisburg.

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(1090394)

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Re: OT = Signage and Customer Service

Posted by Olog-hai on Fri Aug 5 11:39:56 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Thu Aug 4 15:21:26 2011.

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I see signs in NJ for I-78 WEST: CLINTON. I have no idea where that is

It's 20 miles west of Somerville. The closest RVL station is Annandale.

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(1090398)

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Re: OT = Signage and Customer Service

Posted by RIPTA42HopeTunnel on Fri Aug 5 11:47:58 2011, in response to Re: OT = Signage and Customer Service, posted by Terrapin Station on Fri Aug 5 01:09:53 2011.

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Except that OnStar knows exactly where you are right now via GPS so they'd be best to help you get to where you are going.

Their friend could know exactly where they were by their reading a street sign to him, too.

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(1090401)

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Re: Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 11:52:09 2011, in response to Re: Signage and Customer Service, posted by WMATAGMOAGH on Fri Aug 5 05:04:42 2011.

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Notice that even without the mnemonic of the exit tab, the left exit sign clearly says LEFT LANE!

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(1090403)

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Re: Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 11:55:41 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 09:43:35 2011.

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This isn't something you posted about long ago, it was very recently.

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(1090404)

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Re: Signage and Customer Service

Posted by Michael549 on Fri Aug 5 11:57:39 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 09:52:07 2011.

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At the Atlantic Avenue station, on the New Lots/Flatbush Avenue bound LOCAL platform near the center of the platform are the pathways to other trains.

At the "center north" position there is a stairway that goes to the lower level passageway for riders to transfer to other lines. In this case "north" means the direction in which the Brooklyn bound train is traveling.

At the "center south" position there is a stairway that goes to the lower level passageway for riders to transfer to other lines. In this case "south" means toward the back end of the train.

At the "center center" position of the platform there is a RAMP that leads downward to a large passageway for the D, N and R trains. On the left side of this ramp ON THE SAME PLATFORM is the elevator to the lower level as shown in a picture that someone had taken and posted a few messages ago. On the right side of this ramp is the large set of stairs that was shown in the same picture. From the same platform, there a fence railing so that riders do not fall on the stairs below. Above the fence railing, above those same stairs is the restored old head house that has a glass window roof that lets in sunlight to the station. This is a wonderful place to stand to get cell-phone reception, and plenty of police officers stand there also for radio reception.

-----------

Now suppose that I needed a wheel chair to travel to/from the D, N or R trains at the Pacific Street station. First I'd roll off the train, roll to the elevators that are on the platforms. These elevators will take me UP to the main passageway to the #2, #3, #4 and #5 plus the B and Q lines. From that main passageway not very far from the token booth and turnstyles that exit one on Pacific Street/Fourth Avenue on both sides one can see those elevators to the platforms. From the wheel chair position, that exit if BEHIND me as I roll along the passageway.

I'd roll along that main passageway on the right side to the very same Flatbush AVenue/New Lots bound local platform, up that short ramp, and turn right to find the elevator to the lower level. Again this is the SAME elevator that was shown in that picture. Once on the lower level passageway, I can then roll to the other elevators for the Manhattan bound IRT platforms, etc.

I hope this helps.
Mike


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(1090405)

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Re: Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 11:59:18 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 09:52:07 2011.

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LOL! You are clearly and obviously wrong. Just be a man and admit it. You're like the man who continues to try to prove to people that the Earth is flat.

Look at a map. How do you think they get away with that wheelchair symbol?!?

LOL! You "know" it's impossible? It is in fact possible to walk directly from the southbound platform to the Pacific mezzanine and has been possible for several years, since some point during the renovation.

Your comments are so ignorant (WHICH IS NOT AN INSULT) that it's comical (which may be an insult but it's not intended). Usually when people are ignorant they can preserve their dignity by withholding comment.

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(1090406)

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Re: Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 12:01:29 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 09:55:33 2011.

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Because the left lane is for passing. And any left exit would either have to be packed between the two directions (see the Pulaski Skyway or the old Miller Elevated Highway) or would have to fly over the opposite roadway, and there would still be a need for some space in the median.

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(1090407)

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Re: Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 12:02:40 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 12:01:29 2011.

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Also, IMO the Southern State is the principal continuation of the Belt, so it makes sense to treat the Cross Island as an exit. In the case of the Belt/Gowanus it's due to retrofitting the interchange on an existing highway: The Belt came first.

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(1090440)

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Re: Signage and Customer Service

Posted by Kew Gardens Teleport on Fri Aug 5 13:48:18 2011, in response to Re: Signage and Customer Service, posted by merrick1 on Thu Aug 4 22:43:16 2011.

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That sounds like a problem that will go away with countdown clocks. Your solution sounds unnecessarily labor-intensive, and whilst this is just one station, it's the sort of thing that would first proliferate and then occasionally get forgotten through human error.

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(1090453)

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Re: OT = Signage and Customer Service

Posted by G1Ravage on Fri Aug 5 14:20:22 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Thu Aug 4 15:40:35 2011.

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In Las Vegas, the control points for I-15 are Salt Lake City to the north, and Los Angeles to the south. On US-95/US-93/I-515, it's Phoenix to the south, and Reno to the north.

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(1090457)

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Re: Signage and Customer Service

Posted by Gold_12TH on Fri Aug 5 14:23:16 2011, in response to Re: Signage and Customer Service, posted by Terrapin Station on Fri Aug 5 00:34:31 2011.

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lies.....

You funny guy.

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(1090471)

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Re: Signage and Customer Service

Posted by merrick1 on Fri Aug 5 15:11:44 2011, in response to Re: Signage and Customer Service, posted by Kew Gardens Teleport on Fri Aug 5 13:48:18 2011.

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The countdown clocks probably will solve the problem. I have to admit that my idea is something that could be done easily most places but probably not in the physical environment of the subway or in the bureaucratic environment of the MTA

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(1090484)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 15:56:35 2011, in response to Re: Signage and Customer Service, posted by Terrapin Station on Fri Aug 5 01:03:47 2011.

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What did I just say that was totally off-base?

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(1090485)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 16:05:47 2011, in response to Re: Signage and Customer Service, posted by Michael549 on Fri Aug 5 11:57:39 2011.

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Thanks it does. I'm not there that often and I don't seem to remember the ramp from the New Lots platform to the main passageway but I believe it is there if you say so. Was it added during the renovation?

Okay then I was wrong about one point (happy now Terrapin?) but the presence of elevators still does not mean that a need for at least an up escalator does not exist at that location. The traffic is there to justify one.

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(1090486)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 16:08:32 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 11:59:18 2011.

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I just admitted to Michael that I was wrong about that one point, but the presence of elevators still does not mean that an escalator is not needed.

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(1090487)

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Re: Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 16:10:16 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 12:02:40 2011.

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Ok

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(1090488)

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 16:13:36 2011, in response to Re: OT = Signage and Customer Service, posted by Terrapin Station on Fri Aug 5 01:08:33 2011.

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Not true. Not every two-way roadway with a median has one-way signs or do not enter signs posted on every corner.

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(1090489)

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Fri Aug 5 16:14:45 2011, in response to Re: OT = Signage and Customer Service, posted by Kew Gardens Teleport on Fri Aug 5 06:58:45 2011.

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It was one of the intersections along Emmons Avenue in Brooklyn near Nostrand Avenue.

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(1090501)

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Re: OT = Signage and Customer Service

Posted by RIPTA42HopeTunnel on Fri Aug 5 17:03:50 2011, in response to Re: OT = Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 16:14:45 2011.

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A third time it told me to make a right on the wrong side of a divided road where traffic was going in the opposite direction. I knew that it was a two way street when the GPS thought it was one-way. Had it been dark and I didn't know it was two way I could have gotten into a head on collision by listening to it...It was one of the intersections along Emmons Avenue in Brooklyn near Nostrand Avenue.

I'm confused -- even if you didn't know it was a boulevard, if the GPS told you to take the next right, you would still be on the right side of the road. I could see it being a problem if the GPS said to take the next left, but only if you were a complete idiot.

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(1090558)

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Re: Signage and Customer Service

Posted by Terrapin Station on Fri Aug 5 19:45:56 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 15:56:35 2011.

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Your continued defense of this statement: "It's confusing to go left when you are going right."

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(1090561)

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Re: Signage and Customer Service

Posted by Terrapin Station on Fri Aug 5 19:58:19 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 09:52:07 2011.

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I didn't respond because I'm still not convinced I am wrong.

Bullshit.

I still don't believe there is an elevator from the lower level to the mezzanine of the 4th Avenue passageway. It was stated that all you have to do is walk directly from the New Lots platform to the 4th Avenue mezzanine and I know that is impossible.

Ignorant fool.

How many people here have TOLD you flat out that there is an elevator???? And yet you KNOW that it is impossible???? Who do you think you are???? And in a later post you admit that you aren't that familiar with the station, so again, what justified you totally dismissing all of the people who told you that the elevator exists???? You complain about the MTA not listening to you and/or the public but you are just as bad as you claim they are! Unbelievable!

I also said that even if their were elevators, that was still not an adequate reason for no escalators because there would not be enough capacity if everyone who didn't want the stairs would use the elevator.

Wow. That is idiotic! And you were a transportation planner? And you still wonder why you couldn't get anywhere professionally at NYCT??? YOU DON'T BUILD ESCALATORS JUST BECAUSE PEOPLE WOULD RATHER NOT WALK UP STAIRS!!!!!!!!!! YOU BUILD ESCALATORS BECAUSE THEY ARE DEEMED NECESSARY BY SOME OBJECTIVE, SCIENTIFIC, AND LOGICAL (NOT TO MENTION SANE) REASONING!

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(1090562)

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Re: OT = Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:04:20 2011, in response to Re: OT = Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 16:13:36 2011.

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I am assuming from your posts that you either lack a license, or are such a terrible driver, you don't belong on the road. And I can now understand why the MTA has ignored all your 'advice'.

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(1090563)

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Re: Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:21:43 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:22:45 2011.

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Ah, I didn't realize what you meant by +25/26. But the NYC highway exits aren't numbered by mileposts, though in some places they're close. Until the signs started getting replaced in the late 90s, many NYC highways lacked exit numbers entirely, particularly I278.

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(1090564)

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Re: OT = Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:23:31 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:23:12 2011.

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Easton is the first city across the Delaware on 78, home of Crayola.

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(1090566)

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Re: Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:29:19 2011, in response to Re: Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 00:27:37 2011.

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Most of them I do. You could take all the signs down, drop me in the middle of my old neighborhood, and I'd find my way home with minimal misdirection.

When I had to drive to Queens every day, my dad gave me one piece of advice; if I get lost, follow any signs that lead to the airports, the idea being that once I located the airports, I'd have my landmark and be able to find my way where I was going from a familiar starting point.

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(1090567)

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Re: Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:30:41 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 00:28:22 2011.

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More evidence that you're a terrible driver.

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(1090568)

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Re: Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:31:53 2011, in response to Re: Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 00:40:40 2011.

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What insult?

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(1090569)

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Re: Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:35:27 2011, in response to Re: Signage and Customer Service, posted by WMATAGMOAGH on Fri Aug 5 05:04:42 2011.

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That's the rule/guideline, but unfortunately, it's not always followed. In any case, the sign will ALSO say 'left lane' or 'keep left' or 'left exit', due to their rarity.

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(1090577)

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Re: Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:48:21 2011, in response to Re: Signage and Customer Service, posted by Gold_12TH on Fri Aug 5 14:23:16 2011.

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What lies has he posted about the guy? Several assumptions and opinions, but no lies I've seen.

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(1090579)

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Re: OT = Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 20:58:23 2011, in response to Re: OT = Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 09:39:27 2011.

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Didn't you say it took you 40 years to understand the Verrazano Bridge sign that wasn't around the corner from the bridge?

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(1090582)

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Re: OT = Signage and Customer Service

Posted by hank eisenstein on Fri Aug 5 21:03:22 2011, in response to Re: OT = Signage and Customer Service, posted by BrooklynBus on Thu Aug 4 23:52:22 2011.

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So you're telling me you would have turned without looking?

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(1090606)

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Re: OT = Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 22:01:30 2011, in response to Re: OT = Signage and Customer Service, posted by BrooklynBus on Fri Aug 5 16:13:36 2011.

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If it doesn't have ONE WAY signs then it's not a one way street and you should know what the median means.

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(1090608)

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Re: Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 22:02:51 2011, in response to Re: Signage and Customer Service, posted by hank eisenstein on Fri Aug 5 20:21:43 2011.

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The Belt/Cross Island Parkway is actually numbered by milepost.

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(1090610)

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Re: OT = Signage and Customer Service

Posted by Spider-Pig on Fri Aug 5 22:05:09 2011, in response to Re: OT = Signage and Customer Service, posted by hank eisenstein on Fri Aug 5 20:23:31 2011.

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I know of Easton but IMO Allentown should be the control city. Followed by Harrisburg.

Eastbound after Allentown they control city should be New York. At the local express fork at route 24 it should be New York on the express roadway and Newark on the local (it can include Newark before there as well). I know you can exit to Newark from the express but still.

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(1090685)

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Re: OT = Signage and Customer Service

Posted by Kew Gardens Teleport on Sat Aug 6 08:55:52 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 22:05:09 2011.

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I know you can exit to Newark from the express but still.

Then it would be inaccurate signage. How about something like:
New York
Newark
Jersey City
all
other
destinations


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(1090707)

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Sat Aug 6 11:37:19 2011, in response to Re: OT = Signage and Customer Service, posted by RIPTA42HopeTunnel on Fri Aug 5 11:47:58 2011.

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That's exactly what happened. Thank you.

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(1090708)

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Sat Aug 6 11:38:47 2011, in response to Re: OT = Signage and Customer Service, posted by Spider-Pig on Fri Aug 5 22:01:30 2011.

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I know exactly what the median means. But apparently Garmin does not.

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(1090710)

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Sat Aug 6 11:44:37 2011, in response to Re: OT = Signage and Customer Service, posted by hank eisenstein on Fri Aug 5 20:04:20 2011.

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Are you now taking lessons from Terrapin? For your information I have been told many times that I am an excellent driver and have been driving for over 40 years and only get lost when I am in an unfamiliar place and the signs are misleading or wrong. And I've seen plenty of signs where they intentionally give you a longer indirect route to follow.

Also, even if I was a terrible driver, that has nothing to do with the MTA. it shows that now you are just looking to insult like your idol, Terrapin. Next time emulate someone worth emulating or you just cheapen yourself.

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(1090711)

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Sat Aug 6 11:50:58 2011, in response to Re: OT = Signage and Customer Service, posted by RIPTA42HopeTunnel on Fri Aug 5 17:03:50 2011.

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I was going east on Emmons. Then the GPS told me to make a left onto Nostrand or one of the other north south Avenues. Before I could even finish the turn, it started announcing "make a right onto Emmons" just as I was about to pass the portion of the Emmons roadway going in the opposite direction. If I listened, I would have going onto oncoming traffic.

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Re: OT = Signage and Customer Service

Posted by BrooklynBus on Sat Aug 6 12:06:03 2011, in response to Re: OT = Signage and Customer Service, posted by hank eisenstein on Fri Aug 5 20:58:23 2011.

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I never said that. I said that when I was a new driver, I was confused about the Verrazano Bridge sign. I also said that was 40 years ago. I later said I was confused for several years. The reason I was confused is that some times when you see a sign for a Bridge, it could be five miles away and other times, it means that you are actually about to enter the Bridge approach as is the case with the Brooklyn Bridge signs. Of course if you see the ramp it isn't a problem. But at Tillary and Adams where the road is flat and you can't see the bridge it would be easy for someone not familiar with the roadway to enter the bridge by mistake. I think they may have since added signs saying Bridge Only.

A similar thing happened to me in Washington DC. There was a sign saying Arlington with a left turn arrow. That was the direction I needed to go since I was looking for the Washington Monument so I turned left and found myself on the 14th Street Bridge on my way to Arlington. Now don't you think that sign was confusing? Shouldn't it have said "Arlington Only" or "Bridge Only" or "14th Street Bridge Only"?

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