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Re: (R) train service still sucks

Posted by Gold_12th on Thu Oct 30 00:23:14 2014, in response to (R) train service still sucks, posted by Gold_12th on Thu Oct 30 00:21:23 2014.

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While some Ridgeites are still celebrating the return of the R line – closed the summer of 2013 for extensive Superstorm Sandy-related repairs – others have already enlisted the help of local politicians in easing a wait-time that has since nearly doubled.

“Every day during the rush-hour this week, there has been a long wait for a Bay Ridge train, followed by several R trains back to back,” wrote one local resident in an e-mail to this paper on September 19, just four days after the R line’s revival. “Last night, the first R train entered Bay Ridge/95th Street at 6:55 p.m., followed by three additional trains back-to-back.

“People waited up to 20 minutes for a train, then had four trains come in a row,” he went on. “This also affects train service going the other way, since if there are no trains to send out, people up and down the line will experience very long waits and irregular service.”

Councilmember Vincent Gentile is no stranger to complaints like this.

“Our office has been told that service has gotten worse, not better,” he explained at Community Board (CB) 10’s October meeting, held at the Fort Hamilton Senior Center, describing delays and train cuts that have left many riders at their wits’ end.

According to Gentile, after more than a year of construction, there have been a few bumps in the road.

“We’ve got to get Bay Ridge back on track,” stressed Gentile just one month after the line’s full return. He told the crowd that he had already penned a letter to Metropolitan Transportation Authority (MTA) President Carmen Bianco formally requesting a full audit of the entire line, from 95th Street to Forest Hills.

“Residents of Bay Ridge deserve better,” wrote Gentile in his letter, noting specifically that the audit “should include but not be limited to, the number of subway cars used, the frequency of service in relation to the overcrowding, and the state of the subway equipment used.”

Gentile said that he will use the findings in the audit to hold the MTA accountable for inadequate service and see what recommendations can be made to improve service on the Ridge’s only line – something the MTA says they look forward to doing.

“We have completed reviews of the F, L and G lines and are in the process of looking at the A/C line,” said MTA Spokesperson Kevin Ortiz. “We have also been engaged in a system-wide look at running times, but held off on the R until the Montague Tube was reopened to begin to collect that data. That process is ongoing. In the meantime, we look forward to working with Councilmember Gentile on identifying ways to fund our upcoming capital plan which prioritizes replacing subway cars, renewing track, and installing new signals to provide safe, reliable service.”

Riders are encouraged to contact Gentile’s office with complaints of service at 718-748-5200 or via email at VGentile@council.nyc.gov.

http://www.homereporternews.com/news/general/local-pol-looks-into-r-train-service-delays/article_c323f8f8-5faf-11e4-892c-cbc5a3c47c52.html

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