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Re: Helena Williams former LIRR president ??

Posted by arnine on Sat Sep 4 16:03:55 2010, in response to Re: Helena Williams former LIRR president ??, posted by Bill from Maspeth on Sat Sep 4 15:46:49 2010.

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"I don't see how they could have handled the Hall fire any differently."

They could have handled it way better. LIRR was extremely slow in reacting to the fire the first day. They didn't think of even bustituting until many hours went by, and many pax were stranded (NJT had an issue the next day and immediately had buses up and running and their disruption wasn't even more than 1/2 a day), also in the first few days of the LIRR HALL fire there was lack of communication which many pax had complained about. LIRR does not know how to manage a crisis.

I give them credit for getting it back after just a week, but by no means was it really handled right.Quite frankly, everytime there is a hiccup the LIRR fails, and the crews and staff are rude. I can say this as a regular pax of the LIRR, but it comes from top down. The workers aren't happy with mgmt and it shows. Where I work at MNR we have 2 former LIRR employees and they even say the same thing. LIRR needs new mgmt. Helena was an improvement but fell into the status quo and did not handle this right either.

Now they shut down the RR for the storm that had already been downgraded a category before getting here? I am not saying run full service, but to run no service?? No, sorry I've seen other RR's operate in similar conditions.

"Coming soon: NYS Comptroller DiNapoli bitching about all the overtime at MTA, discounting all that was required at LIRR and buses due to this situation!"

Yes, that sadly I agree with, he'll get right on it after he is done frying all NYCT workers for all their wasteful OT and spending of course he won't look at who authorizes it or agreements that MTA signed he will just single out the workers and then the media will sensationalize it and villanize the employees :(

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