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"Metrocard transfer"-- the MTA.info answer

Posted by gbs on Tue Dec 16 03:19:46 2008

I asked mta.info whether the Metrocard transfer uses up the free bus transfer that is automatically posted on the card when first used in the subway. (There's no information about this point on the site.)

Here's the response, buried in a whole lot more:

This is in response to your recent e-mail to MTA New York City Transit requesting information regarding the “walking transfer” between the Long Island City-Court Square station on the G line and the 45th Road-Court House Square station on the 7 line.

Please note that customers who use a MetroCard receive free transfer privileges from bus-to-subway, subway-to-bus, or bus-to-bus. In addition, there is a two-hour time restriction for free bus-to-bus, bus-to-subway and subway-to-bus transfers. Customers who pay their initial fare using coins are entitled only to a bus-to-bus transfer. Customers using Pay-Per-Ride MetroCards cannot transfer for free from subway-to-subway or to the same bus route they started on. Those customers who choose to transfer from subway-to-subway or from one bus to another on the same route will have to pay another fare. However, a “walking transfer” provides an exception to this policy that permits customers to use the free transfer encoded on their Pay-Per-Ride MetroCard for a subway-to-subway transfer between the Long Island City-Court Square station on the G line and the 45th Road-Court House Square station on the 7 line. A “walking transfer” is not a “three-legged’ transfer and customers will have a transfer deducted or a fare charged if there are no transfers available on their MetroCard at this location. Since our subway system is designed with several built-in free transfer points, you should be aware that our MetroCard free transfer program, except in a very limited number of cases, does not provide for “three-legged” transfers.

For further clarification, we encourage you to call our Travel Information Center at 718-330-1234. Representatives can provide you with bus and subway service information, travel itineraries, scheduling, and track work information, from 6:00 a.m. to 10:00 p.m., seven days a week. Service information is also available through our website at www.mta.info.

We hope this information is helpful and thank you for having taken the time to contact us.

Andrea Popp
Staff Analyst II


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