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| Re: Washington Metro criticized for not extending hours last night due to Nationals Game (1413251) | |||
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Re: Washington Metro criticized for not extending hours last night due to Nationals Game |
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Posted by randyo on Wed Oct 19 16:01:54 2016, in response to Re: Washington Metro criticized for not extending hours last night due to Nationals Game, posted by merrick1 on Tue Oct 18 19:53:06 2016. That is unfortunate. Years ago when I took a supervisory/management course given by the MTA, the theory was that management is defined as “getting things done through other people” and as such is an activity unto itself. In plain terms, it meant that as a manager, I should be able to go to an A & P super market and run it efficiently, and the manager from the A & P should be a blue to come to the MTA and perform my job efficiently. Practical hans on knowledge of the functions of the subordinates was not required. I personally think that is a load of BS and the especially in the field of something as specialized as transportation, an exhaustively encyclopedic knowledge of every aspect of the industry from the highest manager to the lowest employee is an absolute non negotiable requirement for a manager in that field. Sometimes even taking manager from the outside as has been recently done with the MTA from other “Toonerville Trolley” transit systems don't put the best managers in place. From what I was told when I visited WMATA years ago, most if not all of the policy is made bet suits who have less than no clue about running a mass transit system which is probably the cause of most of WMATA’s problems.. |
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