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| Re: The Customer is Not the MTA's Top Priority (1358146) | |||
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Re: The Customer is Not the MTA's Top Priority |
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Posted by BrooklynBus on Wed Jul 1 09:45:34 2015, in response to Re: The Customer is Not the MTA's Top Priority, posted by Dyre Dan on Wed Jul 1 00:22:09 2015. Exactly. MTA apologists only know how to apologize for the MTA and nothing else. He says the Hudson Tubes sign was inaccurate when installed, so why perpetuate an inaccuracy? The subway system is not a museum where every archaic sign needs to be maintained. I can understand maintaining a BMT Lines sign at Coney Island as artwork, but I see nothing artistic about the Hudson Tubes mosaic.Anyway that was only one example out of ten. No one expects shuttle buses to appear immediately in times of delays but the flying buses remark was just uncalled for and emphasizes how the MTA thinks about its passengers. There was another example I didn't mention how someone recently posted he waited 90 minutes for a Q54 I believe with no announcement of any delay by the MTA on its website or on Twitter. When he asked why, he received some ridiculous response like they didn't get around to it. In today's age of technology, that was inexcusable, and we are not talking about things that cost money. It just shows a certain attitude. The MTA does a lot of things right, but they also do a lot of things wrong. |
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