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| Re: The Customer is Not the MTA's Top Priority (1358978) | |||
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Re: The Customer is Not the MTA's Top Priority |
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Posted by fdtutf on Wed Jul 8 17:04:34 2015, in response to Re: The Customer is Not the MTA's Top Priority, posted by BrooklynBus on Thu Jul 2 08:42:03 2015. What they are upset about is when there are 600 passengers waiting, and they wait an hour for two buses to appear that can only hold 150 passengers and the rest have to wait another hour for those buses to return or other buses to come.You just proved my point. The arrival of additional passengers can't magically cause the buses to appear. That comment was an insult to the passengers that stated we are doing a good enough job and can't do any better when an apology was in order. The "flying buses" comment could not be taken by any reasonable person to imply "we are doing a good enough job." What it obviously meant was that the MTA can't magically move buses past traffic congestion that exists between where the buses are and where they're currently needed. That's all. |
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