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Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by BrooklynTrain on Tue Dec 3 21:51:08 2019

My credit card company said the LIRR has known about its inability to accept chip credit cards at chip readers for about a week, but still has not fixed the problem. How hard can this be? The LIRR should not collect fares until this problem is solved.

I can understand if the Mineola platform (such a busy hub) wasn't shoveled at 4am or 5am. But when it's mid-morning and it's still not shoveled - full of ice, slush, etc, - that is a disaster waiting to happen. Piss poor job. What are the fares going for? This is an embarrassment to the people of NYC.

Hopefully the Governor will be able to fix these two problems.

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(1531574)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Mitch45 on Tue Dec 3 22:52:40 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

It seemed for awhile that the system was doing well - new subway and commuter cars, renovated stations, high ridership - but now it seems like the MTA's house of cards is collapsing.

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(1531598)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by DutchRailnut on Wed Dec 4 08:35:50 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

complain to LIRR don't bellyache here, your humping wrong leg.

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(1531601)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by MorningsideHeightsM100 on Wed Dec 4 08:58:22 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by DutchRailnut on Wed Dec 4 08:35:50 2019.

IAWTLP

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(1531621)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Broadway Lion on Wed Dec 4 11:31:30 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

Perhaps the Governor *IS* the problem

ROAR

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(1531623)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by mtk52983 on Wed Dec 4 11:36:56 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

Usually there are multiple machines and if chips aren't accepted you can swipe. Not to mention that you can purchase tickets on the app.

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(1531625)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by FYBklyn1959 on Wed Dec 4 11:42:37 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by Broadway Lion on Wed Dec 4 11:31:30 2019.

For once, IAWTP

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(1531659)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by BrooklynTrain on Wed Dec 4 15:49:53 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by mtk52983 on Wed Dec 4 11:36:56 2019.

I don't see the "swipe" function at the newly installed ticket machines at Atlantic Terminal or Mineola.

Many customers complained yesterday about being unable to purchase and it slowed ticket collection down considerably.

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(1531662)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Orange Blossom Special on Wed Dec 4 16:24:36 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

It's called government.

I was in a major city during a blizzard once. Every building has crewed out all through the graveyard shift clearning sidewalks, streets, and even parking deck. that was the law.

Guess what the one building was, that didn't have anything cleared for 3 days? Hint, they made that law mentioned above.

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(1531685)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by SUBWAYMAN on Wed Dec 4 18:22:37 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by Orange Blossom Special on Wed Dec 4 16:24:36 2019.

LOL!

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(1531687)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Joe V on Wed Dec 4 18:27:58 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

Were there no functioning TVM machines at Mineola ? If so, did they waive the penalty fares ?

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(1531689)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Fisk Ave Jim on Wed Dec 4 18:33:34 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by Joe V on Wed Dec 4 18:27:58 2019.

No TVM + no ticket agent = no onboard penalty.

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(1531691)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by italianstallion on Wed Dec 4 18:56:29 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by Orange Blossom Special on Wed Dec 4 16:24:36 2019.

So, clearly, the reason the snow was cleared was because of the law. Score one for government.

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(1531695)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Joe V on Wed Dec 4 19:20:35 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by Fisk Ave Jim on Wed Dec 4 18:33:34 2019.

Mineola is staffed on weekdays.

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(1531698)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Fisk Ave Jim on Wed Dec 4 19:31:34 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by Joe V on Wed Dec 4 19:20:35 2019.

Boarding a train w/o a ticket at a manned station will get you whacked with an onboard penalty, regardless of an in or out of service TVM.
But realistically, its a moot point. Most weekday passengers are monthly ticket holders so the RR has got your $$$ already.

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(1531752)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Lou from Brooklyn on Thu Dec 5 10:21:16 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Wed Dec 4 15:49:53 2019.

TVM at Jay on the bridge to Air Train took 3 minutes for the card reader to work. Left the chip CC in the reader and over the number keypad it kept saying "Follow on screen instructions".

I almost missed my train.

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(1531754)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by sloth on Thu Dec 5 10:35:18 2019, in response to Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by BrooklynTrain on Tue Dec 3 21:51:08 2019.

This constant whining about minor service problems is disgraceful.

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(1531865)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by MorningsideHeightsM100 on Fri Dec 6 08:58:06 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by sloth on Thu Dec 5 10:35:18 2019.

That's what I've been saying!! lol

Petty little things....there's a whole LOT more to gripe about that affects so many more people.

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(1531899)

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Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week

Posted by Orange Blossom Special on Fri Dec 6 12:41:11 2019, in response to Re: Disgraceful problems on LIRR - No shoveling at Mineola, unable to accept credit cards for 1+ week, posted by MorningsideHeightsM100 on Fri Dec 6 08:58:06 2019.

Yeah, breaking your leg because the gov't is immune from shoveling ice or snow is a minor thing that doesn't really effect people.

We got 4 winners on this thread.

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