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More reasons why the MTA cannot keep it's Pledge to Customers

Posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015

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Gerber's World on more reason why the MTA cannot keep their Pledge to Customers".

Simple proofreading will do the trick.


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(1368892)

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Re: More reasons why the MTA cannot keep its Pledge to Customers

Posted by Kevin from Midwood on Sun Oct 4 20:58:21 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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They are sending confusing messages about the HHB lane closure. Here it seems clear that a lane will be closed continuously from August 10 through November, as you wrote. But if you go to the main Bridges & Tunnels page and scroll through the Special Service Notices at the top, it says, "One Manhattan-bound lane will be closed at all hours beginning after each morning rush hour through November." After each morning rush hour implies that it will be open during the morning rush. I don't think it's worded correctly.

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(1368925)

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Re: More reasons why the MTA cannot keep it's Pledge to Passengers

Posted by ChicagoMotorman on Mon Oct 5 10:00:16 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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title corrected

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(1368928)

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Re: More reasons why the MTA cannot keep its Pledge to Passengers

Posted by fdtutf on Mon Oct 5 10:44:42 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Passengers, posted by ChicagoMotorman on Mon Oct 5 10:00:16 2015.

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Title completely corrected.

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(1368935)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by Fine, Howard, and Fine on Mon Oct 5 13:03:12 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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In episode 2F09, when Itchy plays Scratchy's skeleton like a xylophone, he strikes the same rib in succession, yet he produces two clearly different tones. I mean, what are we to believe, that this is a magic xylophone, or something? Ha ha, boy, I really hope somebody got fired for that blunder.

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(1368946)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by Allan on Mon Oct 5 14:26:51 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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"Simple proofreading will do the trick."

And since when is anything simple at the MTA?


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(1368947)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by Allan on Mon Oct 5 14:30:05 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Customers, posted by Fine, Howard, and Fine on Mon Oct 5 13:03:12 2015.

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Yes it is magic but you have to turn the TV set on its top in order to see it (or stand on your head) and watch the scene 4.6726 times in order to truly appreciate it.

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(1368955)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by The Silence on Mon Oct 5 15:07:47 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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Simple proofreading will do the trick.

says the guy using the wrong "it's" in the title.



"It's" is a contraction of "it is". You wrote:
"More reasons why the MTA cannot keep it is Pledge to Customers."

"Its" is possessive.

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(1368960)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by AlM on Mon Oct 5 17:13:34 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Customers, posted by The Silence on Mon Oct 5 15:07:47 2015.

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One reason not to get too picky. It can come back to bite you. :)


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(1368986)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by checkthedoorlight on Mon Oct 5 21:58:28 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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How about writing an article on how Cuomo can't keep his pledge to the MTA? Can't get blood from a turnip.

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(1369310)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by BrooklynBus on Fri Oct 9 11:26:56 2015, in response to More reasons why the MTA cannot keep it's Pledge to Customers, posted by Wakefield-241st Street on Sun Oct 4 20:08:51 2015.

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Don't forget about how Liberty Avenue which was called Bergen Street on the street overlay on the subway map for over 30 years. Someone on this website once pointed it out and I notified the MTA about the error through the Employee Suggestion Program because they are required to respond and simply cannot ignore you.

They "accepted" the "suggestion" that they correct the error, while rejecting over 40 of my real suggestions with manufactured reasons including outright lies and inconsistencies. Where they couldn't come up with legitimate reasons to deny my suggestions, they changed my suggestion and then explained why "my" really their suggestion would not work,.

Anyway, regarding this one, which they assured me would be corrected, was not corrected for the next four subway map revisions. They finally did correct when they did their major subway map redesign, but still didn't make the map clear by showing East NY Ave on the base map as I suggested so it would be obvious where Bergen Street ended and Liberty Avenue began.

One of my other suggestions was to spell out the words "Restricted Clearance Area" rather than using the abbreviation " RCA" which they used in the DeKalb Avenue renovation. No one could understand "Do not stand in RCA." They rejected the suggestion and responded that the signage was sufficient and need not be changed.

But guess what, every renovation since that one has had RCA completely spelled out. The MTA just can't admit when they are wrong and customer service is just a low priority for them which is why they don't proofread. They also do not catch obvious errors because the people who design the signs and prepare the notices are unfamiliar with the areas they are writing about.

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(1369318)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by Wakefield-241st Street on Fri Oct 9 12:14:11 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Customers, posted by checkthedoorlight on Mon Oct 5 21:58:28 2015.

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Not a bad idea, when I have the time to do so.

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(1369320)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by Wakefield-241st Street on Fri Oct 9 12:24:18 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Customers, posted by Allan on Mon Oct 5 14:26:51 2015.

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It should be simple to proofread. But as you said, when is anything simple at the MTA.

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(1369339)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by randyo on Fri Oct 9 13:36:52 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Customers, posted by BrooklynBus on Fri Oct 9 11:26:56 2015.

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Maybe it’s time to place the NYCT portion of the MTA back under the oversight of the NYS Public service commission like the system was under private company days with no exemption made for its being a public agency. When I was in Boston a few years ago, i was told the the rapid transit and trolley lines of the MBTA were under the jurisdiction of the Mass stat PUC.

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(1369359)

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Re: More reasons why the MTA cannot keep it's Pledge to Customers

Posted by BrooklynBus on Fri Oct 9 15:58:00 2015, in response to Re: More reasons why the MTA cannot keep it's Pledge to Customers, posted by randyo on Fri Oct 9 13:36:52 2015.

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I am not sure what the answer is. I do not remember the New York City Transit Authority prior to 1968 being any more or less responsive than the MTA.

But whatever the answer is, there certainly needs to be more accountability by the MTA and NYCDOT, both of whom believe they are exempt from answering questions posed by the public and have more or less stated that. The MTA responds it cannot respond to suggestions from the public if you try sending them one. And if you ask them questions they say they will forward them to the proper department and you never hear from them again even if you send in the questions two, three, or more times. If they everyone provide a response, then it is not to the question asked of them but a tangential response. DOT just ignores you.

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