Re: Time for labor to sacrifice / MTA unions must do fair share — Lhota {Op-Ed} (1163086) | |||
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Re: Time for labor to sacrifice / MTA unions must do fair share — Lhota {Op-Ed} |
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Posted by J trainloco on Thu Jun 21 18:50:06 2012, in response to Re: Time for labor to sacrifice / MTA unions must do fair share — Lhota {Op-Ed}, posted by Broadway Buffer on Wed Jun 20 22:41:00 2012. The TWU has made public safety from crimes a sticking point in their campaign to keep staffing at present levels. As for operational safety, automation is far safer than human control, but I haven't heard of any push for MTA to go ZPTO anyway. Customer service is a good point, but the current push towards a centralized 'help center' with HPIs would alleviate that concern. It can't be any worse than the current system, where C/R's often make incorrect or unhelpful announcements. |