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I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 10:32:40 2015

fiogf49gjkf0d
Three cheers for modern logistics!

I ordered some baking supplies (after all, the holidays are upon us) from a company it turns out is in Plattsburgh. That's a few hours north of here. Shipped UPS, it arrived at the Latham hub, our local hub where stuff goes on trucks to be delivered locally to places that include my zip code. Four hours later, it left Latham, destination unknown, when one would have expected it to be put on a truck for delivery on Monday. I called UPS and the girl on phone, while polite, tried to explain to me that despite all common sense, rational thought and profit potentially gained, told me that the package could not be delivered on Monday, as the shipping class required 5-7 business days for delivery. So they sent it somewhere. Nobody seemed to know where, just that there is no reported problems and it would arrive "on time".

Is it not more profitable (as the box is currently occupying space that could have gone to yet another) to have put it on a truck for delivery the next business day (Mon), less wasteful of fuel (a parked truck uses none, for example) and therefore greener and better policy to get a package delivered early to create customer goodwill at the start of delayed package season. Who came up with this? Do they no longer require a basic comprehension of geography for logistics grads?

This package, BTW has a standard UPS tracking number. Avoid UPS at all opportunities. I'd prefer United Van Lines shipped it, I'd have it by now.

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(1327702)

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Re: I cnnot believe this is happening

Posted by JayZeeBMT on Sat Nov 21 10:56:29 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
Did you pay one or two-day shipping, or standard shipping?

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(1327704)

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Re: I cnnot believe this is happening

Posted by cortelyounext on Sat Nov 21 11:11:55 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
I'd prefer United Van Lines shipped it, I'd have it by now.

Not necessarily.

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(1327705)

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Re: I cnnot believe this is happening

Posted by Stephen Bauman on Sat Nov 21 11:29:22 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
I've had better luck with the Post Office than UPS.

Most of my problems have been with the local delivery. They don't have any way in their delivery instructions to tell the driver to leave it at my apartment door, as opposed to my rear, side or front door.

The delivery man will sometimes omit placing a missed delivery notice on any door in my home's immediate vicinity. That's when I suddenly get the third try or else notice.

Going to the local office for a pickup is another nightmare. It's 7 miles away and has a waiting room that can accommodate about 10 customers at a time. The waiting line is out the door.

The Post Office is a pleasure in comparison. It's only 4 blocks away and open to 8pm M-F (5pm Sat). If I miss a delivery, it's a short walk to a pickup. The line may be long but at least it's indoors. The will add a second or third clerk to the pickup window, if the line gets too long.

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(1327709)

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Re: I cnnot believe this is happening

Posted by italianstallion on Sat Nov 21 11:53:49 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
I have had many issues with UPS. FedEx and USPS are better by far.

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(1327711)

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Re: I cnnot believe this is happening

Posted by TheOracleofBob on Sat Nov 21 12:15:54 2015, in response to Re: I cnnot believe this is happening, posted by italianstallion on Sat Nov 21 11:53:49 2015.

fiogf49gjkf0d
But UPS "does logistics."

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(1327715)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 12:35:57 2015, in response to Re: I cnnot believe this is happening, posted by JayZeeBMT on Sat Nov 21 10:56:29 2015.

fiogf49gjkf0d
It was free shipping through Amazon (non Prime member). Didn't have a choice.

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(1327716)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 12:36:35 2015, in response to Re: I cnnot believe this is happening, posted by TheOracleofBob on Sat Nov 21 12:15:54 2015.

fiogf49gjkf0d
Uhhh...yeah.....sure. :-)

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(1327717)

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Re: I cnnot believe this is happening

Posted by TonyG on Sat Nov 21 12:42:11 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 12:35:57 2015.

fiogf49gjkf0d
They probably intentionally delay shipping the package to you until it fits into their "standard" window to "encourage" you to pay for an upgraded (ie. more expensive) shipping option.



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(1327719)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 12:43:24 2015, in response to Re: I cnnot believe this is happening, posted by TonyG on Sat Nov 21 12:42:11 2015.

fiogf49gjkf0d
They didn't offer one.

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(1327720)

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Re: I cnnot believe this is happening

Posted by AlM on Sat Nov 21 12:47:33 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
I suspect UPS of deliberate delays when something would otherwise be delivered faster than promised.

Say you order something from just down the street. You figure you can pay the lowest rate and still get it tomorrow, right? So to disabuse you of that notion, UPS holds the item so that you don't get better service than you paid for.





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(1327721)

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Re: I cnnot believe this is happening

Posted by AlM on Sat Nov 21 12:48:03 2015, in response to Re: I cnnot believe this is happening, posted by TonyG on Sat Nov 21 12:42:11 2015.

fiogf49gjkf0d
Ha. I posted the same thing before reading this.


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(1327722)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 13:01:45 2015, in response to Re: I cnnot believe this is happening, posted by AlM on Sat Nov 21 12:47:33 2015.

fiogf49gjkf0d
Your suspicions are proven. To quote someone here "I'm baffled" as to the point of it. You'd think, as we head into delayed package season, they'd jump at the opportunity to deliver early. Makes people like you, you being a global delivery behemoth.

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(1327742)

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Re: I cnnot believe this is happening

Posted by italianstallion on Sat Nov 21 15:05:11 2015, in response to Re: I cnnot believe this is happening, posted by TheOracleofBob on Sat Nov 21 12:15:54 2015.

fiogf49gjkf0d
Once I ordered a case of wine from California. It was tracked as far as the local UPS depot here. Then it disappeared from the tracking system. Numerous phone calls yielded no information. I contacted the shipper after a week, and they made arrangements to re-ship it. A few minutes later the bell rang - it was UPS delivering the case! No explanation, no clue where it was all week. At least it was all there.

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(1327743)

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Re: I cnnot believe this is happening

Posted by italianstallion on Sat Nov 21 15:06:25 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 12:43:24 2015.

fiogf49gjkf0d
Usually Amazon offers several faster shipping options for a fee.

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(1327744)

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Re: I cnnot believe this is happening

Posted by italianstallion on Sat Nov 21 15:09:17 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 13:01:45 2015.

fiogf49gjkf0d
The other day I mailed a Priority Package - which has no guaranteed shipping time, just a probable one - at 3:30 pm from a north Bronx Post Office (USPS) to Manhattan. It arrived at 10 the next morning. And it only cost $5.75, with tracking included.

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(1327763)

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Re: I cannot believe this is happening

Posted by Olog-hai on Sat Nov 21 16:32:35 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
Did you get it within five to seven days?

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(1327798)

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Re: I cnnot believe this is happening

Posted by Jeff Rosen on Sat Nov 21 18:47:52 2015, in response to Re: I cnnot believe this is happening, posted by Stephen Bauman on Sat Nov 21 11:29:22 2015.

fiogf49gjkf0d
UPS actually uses USPS to deliver much of their parcels.

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(1327800)

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Re: I cnnot believe this is happening

Posted by WillD on Sat Nov 21 19:15:19 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
That sounds more like a misload than anything else. I was responsible for more than a few packages taking rather circuitous trips through the United Package Smasher system when I was loading trucks. It happens to every loader. You have your chart of which zip codes and services are allowed on a truck (say, 3 day + Ground with all Florida zips for a Florida bound TOFC, all service levels going to eastern Queens, western Nassau zips for the Mineola hub truck), but sometimes boxes will slip through and take an unexpected detour. With a misloaded Ground package we'd get talked to about the miss, but it took slightly more stern note when it was a Next Day or Two Day air package that wound up being stuck in a truck for 3 days going to Florida or somewhere. Usually it'd be something about delivering superior service, and how the company only had good service to give.

On the other side I've had a package start at CACH outside Chicago show up on the tracking in Los Angeles two or three days later, only to go through Ontario and the Worldport in Kentucky to Philly Air Hub and end up at my door mostly on time. In that case UPS was apparently flying my ground package back out east to correct an error made by some loader outside Chicago.

The only thing that might make me think it wasn't a misload is that UPS is hitting the peak of their Christmas flow now. There's a point near Christmas where they dedicate the ground system to two and three day packages (for example, Florida ground+3day TOFCs were almost 100% 3 day). The ground packages are loaded on old decrepit trailers, usually by the seasonal temps who didn't get unload or driver's helper jobs, because the load chart was simple. Those trailers are just parked out back to be unloaded after the Christmas rush when their packages can be sent on their way. But that was in mid to late December when they still had a chance of getting ground packages where they were going on time after they'd cleared the Christmas air package rush.

I've definitely gotten ground packages within 2 days, so I'm a bit perplexed their customer service rep insisted they had to hold the package for 5 days. Other than the aforementioned stockpiling at Christmas, UPS has no real facilities to actually store packages not in transit. The hubs are huge, but they're almost entirely filled with belts, sorts, and package van loading facilities. Is it possible she stated the package would be delivered within the 5 to 7 day period and thus was not late, not that they had to hold onto it?

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(1327803)

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Re: I cnnot believe this is happening

Posted by italianstallion on Sat Nov 21 19:16:00 2015, in response to Re: I cnnot believe this is happening, posted by Jeff Rosen on Sat Nov 21 18:47:52 2015.

fiogf49gjkf0d
Yes, for the "last mile" to your door.

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(1327815)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 20:09:23 2015, in response to Re: I cnnot believe this is happening, posted by WillD on Sat Nov 21 19:15:19 2015.

fiogf49gjkf0d
They have to hold onto it as it reached what should have been its (SIC, internal) destination in less than 12 hours....Plattsburgh is about 2/12-3 hours north of here. Latham is our regional hub. If it went postal for final delivery, the Albany PO hub is virtually around the corner, maybe ten minutes away. And that transfer would have resulted in a scan. Instead, the package is "somewhere" and I hope it isn't converted to an accordian along the way on top of its mysterious travels. All the tracking says it left Latham some four hours after it arrived. And they swear it isn't lost and will be delivered "on time", whatever that means. :-)

This is my holiday baking crap. Every consumer of the future cookies and cakes will tell you how important that package is. Trust me.

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(1327817)

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Re: I cannot believe this is happening

Posted by ChicagoMotorman on Sat Nov 21 20:13:16 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
I cannot believe you don't know how to spell.

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(1327818)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 20:13:37 2015, in response to Re: I cnnot believe this is happening, posted by italianstallion on Sat Nov 21 19:16:00 2015.

fiogf49gjkf0d
I'm aware of this, and every time they do there's a scan at the handover. Didn't happen here. The main PO is pretty much across the airport from UPS. Ten minute's drive. Nada.

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(1327824)

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Re: I cnnot believe this is happening

Posted by R2ChinaTown on Sat Nov 21 21:14:30 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 20:13:37 2015.

fiogf49gjkf0d
This soundsike another of your BS stories

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(1327830)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 21:38:55 2015, in response to Re: I cnnot believe this is happening, posted by R2ChinaTown on Sat Nov 21 21:14:30 2015.

fiogf49gjkf0d
I don'y do "BS stories". BTW, what about that source for 2/3 of America want to lock out widows and orphans from Syria?

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(1327835)

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Re: I cnnot believe this is happening

Posted by R2ChinaTown on Sat Nov 21 22:00:53 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 21:38:55 2015.

fiogf49gjkf0d
Look it up. You refuse to provide sources. So do I.

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(1327837)

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Re: I cnnot believe this is happening

Posted by R2ChinaTown on Sat Nov 21 22:01:42 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 21:38:55 2015.

fiogf49gjkf0d
By the way.most of what you post is untrue.

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(1327839)

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Re: I cnnot believe this is happening

Posted by SelkirkTMO on Sat Nov 21 22:07:07 2015, in response to Re: I cnnot believe this is happening, posted by R2ChinaTown on Sat Nov 21 22:01:42 2015.

fiogf49gjkf0d
As opposed to your perfect score in that regard?

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(1327842)

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 22:13:27 2015, in response to Re: I cnnot believe this is happening, posted by R2ChinaTown on Sat Nov 21 22:00:53 2015.

fiogf49gjkf0d
Why would I want to? I don't believe it.

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(1327843)

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Re: I cnnot believe this is happening

Posted by R2ChinaTown on Sat Nov 21 22:13:52 2015, in response to Re: I cnnot believe this is happening, posted by SelkirkTMO on Sat Nov 21 22:07:07 2015.

fiogf49gjkf0d
That would be correct.

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(1327844)

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Re: I cnnot believe this is happening

Posted by R2ChinaTown on Sat Nov 21 22:13:53 2015, in response to Re: I cnnot believe this is happening, posted by SelkirkTMO on Sat Nov 21 22:07:07 2015.

fiogf49gjkf0d
That would be correct.

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(1327845)

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Re: I cnnot believe this is happening

Posted by R2ChinaTown on Sat Nov 21 22:15:04 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 22:13:27 2015.

fiogf49gjkf0d
Maybe you'd want to learn something but who am I kidding.

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Re: I cnnot believe this is happening

Posted by bingbong on Sat Nov 21 22:36:10 2015, in response to Re: I cnnot believe this is happening, posted by R2ChinaTown on Sat Nov 21 22:15:04 2015.

fiogf49gjkf0d
You have nothing to teach. The RW offers nothing new, as by their very nature they cannot. They are all about the past and that's been studied plenty.

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(1327851)

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Re: I cnnot believe this is happening

Posted by LuchAAA on Sat Nov 21 22:49:05 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sat Nov 21 22:36:10 2015.

fiogf49gjkf0d
I am a progressive conservative.


Ggf

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(1327854)

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Re: I cnnot believe this is happening

Posted by SelkirkTMO on Sat Nov 21 23:01:27 2015, in response to Re: I cnnot believe this is happening, posted by R2ChinaTown on Sat Nov 21 22:13:52 2015.

fiogf49gjkf0d
Heh.

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(1327860)

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Re: I cnnot believe this is happening

Posted by TonyG on Sun Nov 22 00:12:27 2015, in response to Re: I cnnot believe this is happening, posted by LuchAAA on Sat Nov 21 22:49:05 2015.

fiogf49gjkf0d
I actually think that this is true.

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(1327861)

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Re: I cnnot believe this is happening

Posted by LuchAAA on Sun Nov 22 00:20:10 2015, in response to Re: I cnnot believe this is happening, posted by TonyG on Sun Nov 22 00:12:27 2015.

fiogf49gjkf0d
Thanks. It's so true.

My progressive conservatism is why I am at odds with Olog-hai, Chimmy, The Chris's, Jeff Rosen, and Dave.

Ggf



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(1327866)

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Re: I cnnot believe this is happening

Posted by FYBklyn1959 on Sun Nov 22 01:13:36 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
I have things sent to my post office box. That eliminates UPS right there. For the very few that won't ship to a P. O. Box, they don't get my business. If I'm ordering from Amazon, there is usually more than one source. And all the model train companies that I order from will ship to the box. So fuck the Brown Clowns!! :)





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Re: I cnnot believe this is happening

Posted by TonyG on Sun Nov 22 01:45:17 2015, in response to Re: I cnnot believe this is happening, posted by LuchAAA on Sun Nov 22 00:20:10 2015.

fiogf49gjkf0d
You're a Whole Foods conservative.


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(1327873)

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Re: I cnnot believe this is happening

Posted by LuchAAA on Sun Nov 22 02:15:40 2015, in response to Re: I cnnot believe this is happening, posted by TonyG on Sun Nov 22 01:45:17 2015.

fiogf49gjkf0d
I am. I vote Republican and avoid grains. I feel bad. Your side as won.

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(1327917)

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Re: I cnnot believe this is happening

Posted by Spider-Pig on Sun Nov 22 09:55:45 2015, in response to Re: I cnnot believe this is happening, posted by LuchAAA on Sat Nov 21 22:49:05 2015.

fiogf49gjkf0d
Oxymoron.

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(1327926)

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Re: I cnnot believe this is happening

Posted by bingbong on Sun Nov 22 11:18:51 2015, in response to Re: I cnnot believe this is happening, posted by LuchAAA on Sat Nov 21 22:49:05 2015.

fiogf49gjkf0d
It is not possible to be both progressive and conservative, excluding funding issues., as in the government must raise enough revenue to meet its obligations

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(1327927)

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Re: I cnnot believe this is happening

Posted by bingbong on Sun Nov 22 11:24:35 2015, in response to Re: I cnnot believe this is happening, posted by LuchAAA on Sun Nov 22 02:15:40 2015.

fiogf49gjkf0d
Then you prove you're a misogynist. Until the day comes that the republican party removed the forced birth ranting from their platform, they will remain so.

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(1327957)

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Re: I cnnot believe this is happening

Posted by Charles G on Sun Nov 22 12:38:50 2015, in response to I cnnot believe this is happening, posted by bingbong on Sat Nov 21 10:32:40 2015.

fiogf49gjkf0d
So, is this entire thread about something that hasn't happened yet?

If that's the case, then I'll put my money on your package being delivered tomorrow (Monday).

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(1327963)

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Re: I cnnot believe this is happening

Posted by bingbong on Sun Nov 22 13:09:40 2015, in response to Re: I cnnot believe this is happening, posted by Charles G on Sun Nov 22 12:38:50 2015.

fiogf49gjkf0d
Not exactly. The thread is about something that is currently happening. Yet I have no signs that the package is anywhere but lost. uPS claims otherwise.

I am yet to receive an answer to the original question....of the package arrived at the local hub Fri night, why wasn't it put on a truck for delivery next business day? Why did they send it away! And to where? Doing so is wasteful at minimum......

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(1327966)

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Re: I cnnot believe this is happening

Posted by AlM on Sun Nov 22 13:24:28 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sun Nov 22 13:09:40 2015.

fiogf49gjkf0d
I am yet to receive an answer to the original question....

Tony and I gave you answers. They are answers whether you believe them or not.



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(1327967)

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Re: I cnnot believe this is happening

Posted by bingbong on Sun Nov 22 13:28:19 2015, in response to Re: I cnnot believe this is happening, posted by AlM on Sun Nov 22 13:24:28 2015.

fiogf49gjkf0d
I meant from UPS.

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(1328030)

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Re: I cnnot believe this is happening

Posted by Charles G on Sun Nov 22 17:43:05 2015, in response to Re: I cnnot believe this is happening, posted by bingbong on Sun Nov 22 13:09:40 2015.

fiogf49gjkf0d
It is possible that the last scan you saw was the package being placed on a truck for delivery on Monday. The next scan will be when that truck goes out on the road.

The tracking that UPS and FDX provide are great, but not fully descriptive. I imagine they are a byproduct of the more comprehensive internal tracking systems.

I did have an interesting experience with one package a few years ago when someone entered SWZ as the country code for Switzerland. I was following my packages progress and knew I had a problem when it was entry scanned in South Africa. SWZ is the country code for Swaziland

CG



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(1328031)

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Re: I cnnot believe this is happening

Posted by AlM on Sun Nov 22 17:51:34 2015, in response to Re: I cnnot believe this is happening, posted by Charles G on Sun Nov 22 17:43:05 2015.

fiogf49gjkf0d
All sorts of things are possible. I've had equally strange tracking results from both UPS and FedEx.

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(1328046)

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Re: I cnnot believe this is happening

Posted by Spider-Pig on Sun Nov 22 19:06:51 2015, in response to Re: I cnnot believe this is happening, posted by Charles G on Sun Nov 22 17:43:05 2015.

fiogf49gjkf0d
Another reason why South Africa should annex Swaziland and Lesotho.

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