Re: TA Brooklyn and OA operators being able to pick into each others depots... (66476) | |||
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Re: TA Brooklyn and OA operators being able to pick into each others depots... |
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Posted by Mr Mabstoa on Fri Aug 17 07:10:53 2007, in response to Re: TA Brooklyn and OA operators being able to pick into each others depots..., posted by Osmosis Jones on Fri Aug 17 00:28:48 2007. The problem with the M11 route are several. One being the high amount of wheelchair customers the line gets. The general consensus is the amount of hospitals the route passes, and since the disabled have priority over everyone else it does take time to unload and load them, tie them down properly, etc. This causes delays and then buses run late.Another bigger problem, especially in the summers is the Lincoln Tunnel traffic. It will delay service in both directions at peak times and Sunday evenings. I sometimes get calls from customers in the office telling me they are waiting for huge amounts of time. Since I'm not the "road" supervisor I really can't do much but call out on the radio and try to figure whats happening. I have brought it to the attention of the route manager but many times route managers are just that and really don't have any creative ideas whatsoever. |