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| Dear Septa Key Customers (1542689) | |
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| (1542689) | |
Dear Septa Key Customers |
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Posted by TransitChuckG on Tue Apr 7 09:39:18 2020 April 07, 2020Dear SEPTA Key Customer: During this challenging and unprecedented time, I want you to know that SEPTA has been laser-focused on operating a safe transportation system, both for the region's essential workers and our employees. While it feels strange to discourage you from taking SEPTA and using your Key Card - unless you are an essential worker or traveling for an essential activity (food shopping, medical appointment) please stay home. If you must ride for these trips, please practice social distancing and be aware of our new back door boarding policy and capacity limits on buses and trolleys. To ensure that we can continue to deliver service for essential travel and provide additional time for station and vehicle cleaning and disinfecting, we implemented new schedules for all Regional Rail and Transit routes, suspended late night service on the Market Frankford and Broad Street Lines (1:00 a.m. - 4:30 a.m./ 7 days a week), and reduced the number of entrance/exit points at Frankford and 69th Street Transportation Centers, Jefferson, and Suburban Stations. This remains a very fluid situation and we may need to make additional adjustments to service and station operations. We encourage you to regularly check for updates by visiting the SEPTA website, apps, and social media sites. We understand that many of you have questions about how to get refunds for unused Passes on your Key Card and Monthly Regional Rail Parking Permits. Please review our Credit Policy for SEPTA Transportation Passes for detailed information about your Key Card products or call the SEPTA Key Customer Call Center at 1-855-567-3782. As a friendly reminder, if you use autoload, you should turn it off if your upcoming travel needs are uncertain. Autoload settings can be accessed by going to your account profile at http://SEPTAKey.org or by calling the SEPTA Key Customer Call Center. When you resume regular travel autoload can easily be reinstated by going to your online Key Card account. If you are one of the essential workers riding our service - thank you for all you are doing. If you are one of our customers following the stay at home and social distancing recommendations -- thank you for helping to keep our region safe and our service available for those who must ride SEPTA. Thank you, SEPTA Key Customers, for your cooperation, patience, and understanding during these extraordinary times. We miss you, but we will be here saving a seat for you. We are #InItTogether. Sincerely, Leslie S. Richards |
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| (1542692) | |
Re: Dear Septa Key Passengers |
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Posted by ChicagoMotorman on Tue Apr 7 10:09:52 2020, in response to Dear Septa Key Customers, posted by TransitChuckG on Tue Apr 7 09:39:18 2020. Corrected |
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| (1542693) | |
Re: Dear Septa Key Customers |
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Posted by TransitChuckG on Tue Apr 7 10:11:14 2020, in response to Dear Septa Key Customers, posted by TransitChuckG on Tue Apr 7 09:39:18 2020. OK. I see your point. |
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| (1542698) | |
Re: Dear Septa Key Customers |
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Posted by Spider-Pig on Tue Apr 7 10:43:55 2020, in response to Re: Dear Septa Key Passengers, posted by ChicagoMotorman on Tue Apr 7 10:09:52 2020. They're not riding the SEPTA Key. |
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| (1542701) | |
Re: Dear SEPTA Key Passengers |
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Posted by Olog-hai on Tue Apr 7 11:29:57 2020, in response to Re: Dear Septa Key Passengers, posted by ChicagoMotorman on Tue Apr 7 10:09:52 2020. Yes; "customers" shows a lack of focus. |
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| (1542709) | |
Re: Dear SEPTA Key Passengers |
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Posted by ChicagoMotorman on Tue Apr 7 12:19:21 2020, in response to Re: Dear SEPTA Key Passengers, posted by Olog-hai on Tue Apr 7 11:29:57 2020. iawtlp |
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| (1542739) | |
Re: Dear Septa Key Customers |
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Posted by JayZeeBMT on Tue Apr 7 18:49:02 2020, in response to Dear Septa Key Customers, posted by TransitChuckG on Tue Apr 7 09:39:18 2020. Starting Thursday, much of SEPTA is suspended or sharply reduced in service levels.Several Regional Rail lines are suspended, and many BSL/MFL stations are closed. Numerous bus routes are also suspended, as are trolley routes 34 and 102. |
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| (1542742) | |
Re: Dear Septa Key Customers |
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Posted by Orange Blossom Special on Tue Apr 7 20:35:03 2020, in response to Dear Septa Key Customers, posted by TransitChuckG on Tue Apr 7 09:39:18 2020. "laser-focused "Using Obama's catchphrase isn't going to stop us from wondering why it took this long for you to focus. |
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| (1542743) | |
Re: Dear Septa Key Customers |
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Posted by Edwards! on Tue Apr 7 20:58:57 2020, in response to Re: Dear Septa Key Customers, posted by Orange Blossom Special on Tue Apr 7 20:35:03 2020. Wow.Apparently, that isn't your strength. Looking for a out? |
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| (1542761) | |
Re: Dear Septa Key Customers |
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Posted by randyo on Tue Apr 7 23:40:29 2020, in response to Re: Dear Septa Key Customers, posted by JayZeeBMT on Tue Apr 7 18:49:02 2020. What standards does SEPTA use to determine which stations to close? |
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| (1542769) | |
Re: Dear Septa Key Customers |
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Posted by JayZeeBMT on Wed Apr 8 07:11:45 2020, in response to Re: Dear Septa Key Customers, posted by randyo on Tue Apr 7 23:40:29 2020. I'm guessing for the pandemic, ridership levels, proximity to other stations, and essential services/businesses located atcertain stations or transportation centers. Another change: starting tomorrow, SEPTA police will be stopping riders to determine why they are on the system, and enforcing mask usage on all SEPTA vehicles, and at all SEPTA stations. Only essential travel is permitted, and no one may board a train, trolley, or bus without a mask, nor be on SEPTA property without one. |
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