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Re: How the LIRR and Nassau PD Conspire Against Commuters

Posted by Charles G on Thu Jan 10 19:36:02 2008, in response to Re: How the LIRR and Nassau PD Conspire Against Commuters, posted by GP38/R42 Chris on Thu Jan 10 18:36:09 2008.

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I think you misunderstood my question. I wasn't proposing to move the train time by 5 minutes.

It is clear that you (and most others in this thread) believe that the railroad needn't make any adjustment to their schedules/practices if they have a situation that requires commuters to arrive two or three minutes earlier than the posted departure time.

I'm sure that all of you believe that there is some amount of time for which it is unreasonable for the railroad to expect that people will know to arrive a certain number of minutes before the posted departure time. For example, it would seem we could all agree that if passengers had to arrive 30 minutes before the posted departure time that this would be unreasonable.

So the question I'm asking is -- At what point do you think the railroad should take action of some kind? For example -- someone described the situation whereby, even arriving at the station 15 minutes early they are unable to use the TVM and as such could be subjected to paying the penalty fare. Most seemed to think that was unreasonable and that the LIRR ought to address that by making some kind of accomodation (waive the on-board fee, add another TVM at the station).

So arriving 15 minutes early and having a problem should require the LIRR to take action, while arriving 2 minutes early and having a problem does not.

My question is when the situation requires that the railroad take some type of corrective action. Is it if the situation requires people to arrive 5 minutes early? 10 minutes early?

What do you (and others) think?

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