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Why Do I Need A Paper Ticket? (Re: Auto Train Question and Acela/NEC Questions)

Posted by Nilet on Mon Jun 24 21:14:44 2019, in response to Auto Train Question and Acela/NEC Questions, posted by Nilet on Sun Jun 23 20:42:30 2019.

After finally solving (hopefully) the last problem with my reservation, I was told, essentially, that I needed a traditional paper ticket for the Auto Train and couldn't use an e-ticket (despite them having sent an e-ticket for the incorrect reservation prior to it being fixed).

Why do I need a paper ticket? Can I use the (old) e-ticket, since the only part of it that the conductor checks is the barcode, which just contains my reservation number, which hasn't changed? Why does my ticket not list train number or room number? And what does "fare plan: GOAT" mean?

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