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MVM credit card difficulties

Posted by gbs on Sat Apr 30 00:52:55 2016

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For two days I was unable to add time to my Metrocard using my credit card, at different MVMs at different stations. I would begin the transaction, dip the card, enter my zip code, get the "processing" message, and then be told Sorry, the request could not be completed.

After the second day, I called my credit card company to see if there was a problem with my card. The agent said everything was fine, and didn't even see any attempts that were declined, so it looks like the MVM never asked for approval.

Today, the third day, it worked on the first try. Can anyone explain what might have happened? Had I needed the transaction the first day, I would have been out of luck.

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