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Re: MTA Metro-North Railroad To Test Smartphone Ticketing This Summer

Posted by Spider-Pig on Sat Jul 14 11:37:54 2012, in response to Re: MTA Metro-North Railroad To Test Smartphone Ticketing This Summer, posted by Train Man Paul : Metro-North's Best Conductor FOR ALL 3 LINES!!! on Sat Jul 14 10:31:11 2012.

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I accidentally hit post too early. Here goes the whole post:

1. If the app crashes, the passenger thinks of some cockamamie story on how they tried to purchase their ticket, had it purchased, but the app crashed and now they do not have it. And the Conductor gets tha blame for the crash (as we get blamed for EVERYTHING!!)

The railroad SHOULD be blamed if the app is so poorly-designed that it crashes.

2. Having someone forward the one purchased ticket to a few friends and then they all get to use it (aka, take one ride, pass it around!! I sure hope they took measures to prevent this.....probably not!!)

LOL! You obviously don't know how smartphone ticketing (in those areas where it is already used, like movie tickets) works.

3. Claiming how they purchased their ticket, but then their phone died, and if we can just let them go.

How would this be any different from "I lost my ticket?"

4. When a card gets declined, blame our software or app, or as usual blame the Conductor or crew members, rather than admit they maxed out their card, or used a debit card linked to an overdrawn bank account.

I'm fairly certain policy will require the ticket to be purchased before the conductor comes to collect.

5. Purchase a disablity/senior fare, and when asked to show proof, they present a scan or cell pic of their (or should I say supposedly their own) disability card or proof.

Now you're reaching.

6. Much as Dutchrailbut said, work your way thru an understaffed train (I will use a Stamford Local), have a passenger who boarded at Stamford, but not be reached until Larchmont, and the person then purchases a Larchmont-GCT ticket.

See 4. This is a legitimate concern, but unfortunately you've decided to make it 6th behind some Luddite arguments.

Aye dios mio........"technology"!!! X-P

I weep for the day that technology becomes rendered useless......what will humanity do to survive??


Humanity won't survive. You do realize that the world's current population is supported SOLELY by modern technology and that if the last 250 years of technology (the industrial age) were wiped out tomorrow, billions of people would die. As someone who lives in one of the most technology advanced countries, you would die as well (and so would I), but if it weren't for the industrial revolution, we'd have never been born either.

Slowly and surely, the end of humanity in railroading begins!!! Fare collection methods like this, TVMs, remote control switching (freight), CBTC, "Robotrains" (AirTrain, etc.) are just the beginning! But I guess in some ways we should only blame ourselves, us the transit/rail folks!! Had the vast number of screw-ups among us been doing our jobs properly ALL THE TIME (i.e., not sleeping, not operating while heavily distracted, being more diligent to duty, etc.), agencies and companies would not have undertaken looking for technology to do what we, as humans and railroaders/transit pros, should be doing properly. :-(

No. Unlike train automation and stuff like that which doesn't really benefit passengers directly, this does and I am looking forward to it. It has nothing to do with employees screwing up.


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