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How do you file a complaint against a NYCT bus driver?

Posted by LuchAAA on Wed Mar 11 16:44:06 2026

It seems impossible to get in touch with NYCT with a run number and incident report.

I guess they are so short on bus drivers they aren't taking complaints.

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Re: How do you file a complaint against a NYCT bus driver?

Posted by LuchAAA on Wed Mar 11 21:02:22 2026, in response to How do you file a complaint against a NYCT bus driver?, posted by LuchAAA on Wed Mar 11 16:44:06 2026.

Q38

7413

717 (Run number)

Verbally aggressive and assertive bus driver. A won't let people exit through the front of the bus. Refuses to open the door.

69th St/66th Rd in Middle Village, a middle-aged lady with a serious limp (as in a handicap) walked to exit at the front of the bus, and was denied. Bus driver made her walk back to the rear doors.

He did it again to someone at Yellowstone and 63rd.

Bus drivers are becoming very verbally aggressive. I think it's because there is little supervision in the field, as most of it is based out of the control center in East New York. As a result, supervision is too removed from from what's happening in the field.

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Re: How do you file a complaint against a NYCT bus driver?—Wrong forum

Posted by Olog-hai on Wed Mar 11 21:10:50 2026, in response to How do you file a complaint against a NYCT bus driver?, posted by LuchAAA on Wed Mar 11 16:44:06 2026.

Why don't you ask over on Buschat, #37?

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Re: How do you file a complaint against a NYCT bus driver?—Wrong forum

Posted by AlM on Wed Mar 11 21:20:19 2026, in response to Re: How do you file a complaint against a NYCT bus driver?—Wrong forum, posted by Olog-hai on Wed Mar 11 21:10:50 2026.

Because almost no one ever looks there.


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