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Damaged Metrocard

Posted by Bill Newkirk on Mon Feb 5 11:13:52 2018

My pay per ride Metrocard expired on 12/31/17.

But something else came up and when I tried to determine what value was left, A Metrocard reader and a RR clerk told me that the card was damaged and to send in for a replacement. The new card arrived today with $9.22 on it. Don't ask me how I wound up with 22 cents. lol

I was under the impression of the following things.

1) That since is a $1 fee for a new Metrocard, are you charged $1 for a replacement card that expired ?

2) The accompanying letter also stated that I should transfer an about to expire Metrocard for a new one before the expiration date.
How is this done ? I thought you can only transfer existing fare onto a new card after it expired.

Bill Newkirk

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Re: Damaged Metrocard

Posted by AlM on Mon Feb 5 11:39:37 2018, in response to Damaged Metrocard, posted by Bill Newkirk on Mon Feb 5 11:13:52 2018.

In the month before it expires, if you put a card into a machine, it will say your card is about to expire and do you want a new one? It won't charge you $1 for the new card.



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Re: Damaged Metrocard

Posted by pragmatist on Mon Feb 5 12:08:59 2018, in response to Re: Damaged Metrocard, posted by AlM on Mon Feb 5 11:39:37 2018.

A booth agent can also do it....so can the metrocard vending buses that do neighborhood visits, I swapped by 12/31 expired for a new one in Maspeth a few weeks ago while on an Iavarone Bros run when I saw the MetroCard Bus on the next block.

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Re: Damaged Metrocard

Posted by Bill Newkirk on Mon Feb 5 12:44:49 2018, in response to Re: Damaged Metrocard, posted by AlM on Mon Feb 5 11:39:37 2018.

Thank you.

Bill Newkirk

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Re: Damaged Metrocard

Posted by italianstallion on Mon Feb 5 15:56:06 2018, in response to Re: Damaged Metrocard, posted by Bill Newkirk on Mon Feb 5 12:44:49 2018.

An agent can do many things, including transferring $ to a new card before it expires. I believe they can even combine the fares on 2 cards into one.

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Re: Damaged Metrocard

Posted by Bill Newkirk on Mon Feb 5 16:00:38 2018, in response to Re: Damaged Metrocard, posted by italianstallion on Mon Feb 5 15:56:06 2018.

Yes, I had a station agent transfer money from one card onto another a couple of times. Thank you.

Bill Newkirk

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Re: Damaged Metrocard

Posted by Bill from Maspeth on Mon Feb 5 16:19:45 2018, in response to Re: Damaged Metrocard, posted by pragmatist on Mon Feb 5 12:08:59 2018.

My neighborhood. The MetroCard Bus periodically stops by Maspeth Savings Bank.

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Re: Damaged Metrocard

Posted by pragmatist on Mon Feb 5 16:38:01 2018, in response to Re: Damaged Metrocard, posted by Bill from Maspeth on Mon Feb 5 16:19:45 2018.

That is exactly where it was. When I'm giving a class in LIC at our training center, I pick up food at Iavarone, and took the opportunity to "refresh" my card.....

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Re: Damaged Metrocard

Posted by Bill from Maspeth on Mon Feb 5 17:03:32 2018, in response to Re: Damaged Metrocard, posted by pragmatist on Mon Feb 5 16:38:01 2018.

You have good taste. Iavarone has a café/restaurant next to their flagship store on Union Tpke. about a mile east of the city line. Food and pizza is dynamite.

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Re: Damaged Metrocard

Posted by pragmatist on Mon Feb 5 17:06:54 2018, in response to Re: Damaged Metrocard, posted by Bill from Maspeth on Mon Feb 5 17:03:32 2018.

When I'm not doing any classes I go out there, a pretty good strip mall, but parking can be a pain on weekends/holidays.

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Re: Damaged Metrocard

Posted by pragmatist on Mon Feb 5 17:09:19 2018, in response to Re: Damaged Metrocard, posted by pragmatist on Mon Feb 5 17:06:54 2018.

Back on the topic, it is also noteworthy that if you need to mail a card in, the station agents will give you a pre-addressed postage paid envelope so you don't lose the 49 cents.

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Re: Damaged Metrocard

Posted by b1bus on Mon Feb 5 18:11:20 2018, in response to Re: Damaged Metrocard, posted by italianstallion on Mon Feb 5 15:56:06 2018.

The machine can combine 10 cards, but the TA rules says allow up to 5 cards.

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Re: Damaged Metrocard

Posted by Andrew Saucci on Mon Feb 5 21:25:33 2018, in response to Re: Damaged Metrocard, posted by AlM on Mon Feb 5 11:39:37 2018.

Even after the card is expired, the machines will trade you for a new card. Just select "refill." You won't actually be able to refill the card until after you've been issued a new one, but it works. I don't know of any necessity to do it before the card expires apart from not being delayed when the turnstile won't accept the expired card.

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Re: Damaged Metrocard

Posted by Mr RT on Tue Feb 6 10:01:43 2018, in response to Re: Damaged Metrocard, posted by Andrew Saucci on Mon Feb 5 21:25:33 2018.

To add a little to this reply ...
When you select "refill" on a expired card the MVM first returns the expired card, then issues a new one.
If there is a balance on the old one it asks do you want it transferred.

In this way you get a new card without paying the $1

MC collectors use this trick to get new cards without having to buy them.


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Re: Damaged Metrocard

Posted by Marc A. Rivlin on Tue Feb 6 21:22:59 2018, in response to Re: Damaged Metrocard, posted by Mr RT on Tue Feb 6 10:01:43 2018.

I have never had the machine ask if I wanted to transfer a balance. If I select refill for a card that is between 30 days before the expiration and one year after, I get a message on the screen that the card has expired and the balance, even if it is $0.00, and then am asked if I want to trade it in. If I select "yes," it ejects the old card, issues a new one, and asks if I want a receipt I do if there is a balance. If I were to select "no," it would spit out the old card. As a collector, I've gotten used to doing this pretty quickly.

I vaguely recall when the machines would automatically issue a new card for expired ones, but I think that was in the day when there still was a way to trade in unexpired and not-about-to-expire cards, before collectors made the MTA put an end to that. I recall seeing someone get a couple dozen of one of the Millennial cards that way back in the day. Now, I keep a stock of empty expired cards on had for when a collectibles hits machine.

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Re: Damaged Metrocard

Posted by Mr RT on Wed Feb 7 10:23:49 2018, in response to Re: Damaged Metrocard, posted by Marc A. Rivlin on Tue Feb 6 21:22:59 2018.

You get the balance transferred to the new card if you select trade in, then you get both old card with zero balance & new one with transferred balance.

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Re: Damaged Metrocard

Posted by Marc A. Rivlin on Wed Feb 7 23:47:22 2018, in response to Re: Damaged Metrocard, posted by Mr RT on Wed Feb 7 10:23:49 2018.

And the old card you traded in is dead in that it cannot be traded in again. It may read "$0.00" on the card reader or it may say "See Agent" but it's only use is for collecting. About one in six discarded cards I find are like this, presumably traded in already.

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Re: Damaged Metrocard

Posted by Mr RT on Thu Feb 8 10:04:26 2018, in response to Re: Damaged Metrocard, posted by Marc A. Rivlin on Wed Feb 7 23:47:22 2018.

Well there is another reason for finding "See Agent" ...
The discard bin next to the reader has a magnet in it so when you insert the MC it is killed. Vandals have broken the door on the bottom of many of these, so the cards fall out. You probably picked up some of these cards.

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Re: Damaged Metrocard

Posted by TerrApin Station on Thu Feb 8 14:04:33 2018, in response to Re: Damaged Metrocard, posted by Marc A. Rivlin on Tue Feb 6 21:22:59 2018.

Yes. My stack is getting quite fat due to lack recent collectibles and my advance planning for commemorative end-of-days Metrocard issuances (yes I know it still involves each card turning over once or twice more before we reach that point in time).

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Re: Damaged Metrocard

Posted by Marc A. Rivlin on Fri Feb 9 23:04:10 2018, in response to Re: Damaged Metrocard, posted by TerrApin Station on Thu Feb 8 14:04:33 2018.

The Jet card is back. It is the same printing on M1335 with an expiration two months later than when it came out a few months ago, 3/31/19 vs. 1/31/19. I found it at Fort Hamilton Parkway on the West End Line. I also think the second On The Go card is still around with an 11/31/18 expiration instead of 8/31/18. I'm sort of surprised there weren't cards celebrating the countdown clocks or publicizing the BusTime and SubwayTime apps and websites. The newest cards seem to be poetry cards.

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Re: Damaged Metrocard

Posted by checkmatechamp13 on Sat Feb 10 01:53:47 2018, in response to Re: Damaged Metrocard, posted by b1bus on Mon Feb 5 18:11:20 2018.

Are you referring to the machines behind the agent booth, or the MVMs?

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Re: Damaged Metrocard

Posted by b1bus on Mon Feb 12 23:22:11 2018, in response to Re: Damaged Metrocard, posted by checkmatechamp13 on Sat Feb 10 01:53:47 2018.

INSIDE the booth.

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