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| Re: How the LIRR and ATMS Conspire Against Commuters (551069) | |||
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Re: How the LIRR and ATMS Conspire Against Commuters |
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Posted by Howard Fein on Thu Jan 10 09:46:25 2008, in response to Re: How the LIRR and Nassau PD Conspire Against Commuters, posted by GP38/R42 Chris on Wed Jan 9 18:27:59 2008. Weekends, holidays and off-hours are especially treacherous at stations that only have ATMs at that time.You hit on a very good point, namely that many people become basket cases at the very sight of an ATM, let alone when they try to follow its instructions: "What IS this? What am I supposed to DO? What does THIS mean? DON'T LEAVE ME!!" Most of the people who ride during such off-hours are occasional riders who may not be familiar with an ATM menu. (Not to get too off-topic, but similar reactions abound in many supermarkets that try to shove self check-out kiosks down their customers' throats. One of many reasons I avoid them is because of someone in front of me who has no idea what to do. Of course, there are store personnel stationed by the kiosks to assist the befuddled- which only makes me wonder why the store just can't put them on registers in the first place!!) Many quieter stations only have one ATM that more often than not is out of order. In fact, this seems to more of a frequent occurrence since the imposition of the railroad's no-tolerance policy of conductors leveling the dreaded $5.00 penalty on those who didn't buy tickets in advance- cynically speaking, of course!! |
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