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| Re: More count-down clock lunacy (1460871) | |||
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Re: More count-down clock lunacy |
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Posted by Stephen Bauman on Tue Jan 2 10:52:17 2018, in response to Re: More count-down clock lunacy, posted by Joe V on Tue Jan 2 09:05:30 2018. but then what ?One of the MTA's many failures is not using its own data to improve service in a timely manner. A less "not so good" system's performance can be vastly improved by using feedback. Unfortunately, the MTA is using this data for customer relations and not for operations. This failure permeates not only through NYCT's neanderthal thinking but is also found in some of its younger employees who left in disgust. There was a recent talk by some of NYCT's disgusted former employees. One speaker mentioned substituting a dispatcher in place of bus to promote better service by eliminating what Mike Quill used to call "Banana Buses". (Mike said that's because they come in bunches.) I told him, in private, that he was wrong. The data for every bus is updated every minute. A fairly simple program using this data could perform a lot better than a dispatcher in the field. Remedial instructions could be sent automatically to the individual buses. The same applies to subway operations. |
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