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| Re: Major Amtrak derailment in Philly (1353061) | |||
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Re: Major Amtrak derailment in Philly |
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Posted by Henry R32 #3730 on Wed May 20 21:38:30 2015, in response to Re: Major Amtrak derailment in Philly, posted by 3-9 on Wed May 20 15:51:06 2015. Our whole tipping culture is stupid. Japan has it right: there is no concept of gratuity. However, a customer will usually not complain about poor service - they simply will never return, and may advise their co workers as well. So if service is regularly poor, a restaurant will lose a significant amount of business and may have to close. Thus, everyone provides the best service they can because they know the *only* feedback they will get is a reduction in customers. |
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