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MTA apologizes to L customers via E-MAIL for this morning drama... Main server & back-up server FAIL

Posted by Gold_12th on Fri Jul 25 18:30:27 2014

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Apparently MTA is not putting the apology notice on the main website....


Dear L Line Customer:

At approximately 7:15 this morning, one of the servers that manages and controls safe train movement along the line failed, causing the signal system to halt all trains in service.

A second, backup server failed to fully engage the signal system.

While management in our Rail Control Center implemented delay mitigation strategies and operated a truncated service between Broadway Junction and Rockaway Pkwy, we were unable to provide you with the level of morning rush hour service you have come to expect.

At 8:10am, the system was properly rebooted and service resumed with residual delays.

It is now stable.

To ensure there are no disruptions in this evening’s rush hour service, or service this weekend, we have additional staff on standby to respond in the event there is another server failure.

We apologize for any inconvenience.

7/25/2014 3:58:01 PM


At 7:15 AM, a server that controls safe train movement failed. L service is now stable. Staff will be on standby for this evening’s rush hr & weekend service.

7/25/2014 5:26:18 PM

http://archive.mymtaalerts.com/messagearchive.aspx


Right now, there is switching problems at 8 Avenue station causing delays... AGAIN.

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