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| Re: Raritan Valley Coalition pushing for direct NJT RVL service to New York using ALP-45DPs (1222320) | |||
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Re: Raritan Valley Coalition pushing for direct NJT RVL service to New York using ALP-45DPs |
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Posted by Henry R32 #3730 on Wed May 15 02:11:23 2013, in response to Re: Raritan Valley Coalition pushing for direct NJT RVL service to New York using ALP-45DPs, posted by 5301 Fishbowl on Mon May 13 20:18:42 2013. 99.999% of the time, that decision is made by the crew, not management. In fact, there was one time when former NJT executive director Richard Sarles was on an RVL train that left Newark about 30 minutes late due to late connections from NY Penn. The crew decided to appease the riders and not collect the tickets, and Sarles actually turned the crew in... I forget what the puinishment was...I figured it was the crew who makes that call... any punishment for that (beyond a token wrist-slap punishment) would be unreasonable. What sucks is that if a passenger were to write a letter of praise to NJT commending them on their handling of a late train situation that way, they might be getting the crew in trouble. Maybe management needs to watch that pickle video. By punishing blanket free rides and encouraging appeasing the "squeaky wheel" they are screwing over the honest customers both ways. They have created a situation where only jerks get perks. |
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