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| Re: Raritan Valley Coalition pushing for direct NJT RVL service to New York using ALP-45DPs (1222039) | |||
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Re: Raritan Valley Coalition pushing for direct NJT RVL service to New York using ALP-45DPs |
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Posted by Henry R32 #3730 on Mon May 13 19:08:15 2013, in response to Re: Raritan Valley Coalition pushing for direct NJT RVL service to New York using ALP-45DPs, posted by 5301 Fishbowl on Mon May 13 12:50:55 2013. And if a train turns out to be delayed, how can you let one or two people out of hundreds ride for free or for less than what the others paid?Many Japanese RRs offer a partial refund for all if your train is more than 2 minutes late... not that I expect that to ever happen here (we still call the train on-time if it's 2 minutes late!) but it provides a good incentive for on time performance. I seem to remember NJT unofficially would not lift tickets from hot cars in the summer (at least I never had mine collected while in a hot car), so they are no stranger to situational appeasement of riders. I wish the bus company up here did that. That said, every time I have seen a customer argue with NJT over a fare there was nothing even resembling a legitimate reason. Pickle analogy: It's like they walk into a restaurant and demand free pickles (without ordering anything), and refuse to leave until they have gotten a jar of them, all the while making your paying customers uncomfortable. |
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