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Flying High WiFi |
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Posted by SelkirkTMO on Wed Sep 2 03:44:30 2015 In-flight WiFi is a neat feature when you're stuck on a metal tube. Alas, in-flight WiFi not only is expensive as hell lately, but the performance downright blows goats. Looks like the ontapanoor behind GoGo has no idea of how to keep the customers happy for cheap ...GoGo CEO: High Prices, Bad Service: 'Nothing to Apologize For' by Karl Bode Tuesday Sep 01 2015 17:19 EDT In-flight broadband company GoGo has been taking quite a media beating, lately. Bloomberg recently penned an article stating that GoGo is "basically Comcast at 35,000 feet," thanks to the fact that it holds an 85% market share of the in-flight broadband market. As performance has progressively gotten worse under load, pricing has consistently been nudged skyward, resulting in a generally annoyed customer base dulled to the novelty of broadband at 30,000 feet. Wi-Fi service on transcontinental flights now cost between $28 and $40, up from around $18 in 2012. As the New York Times notes, GoGo also uses dynamic pricing to raise or lower prices based on projected demand: quote:The company uses a method called dynamic pricing, in which it tries to forecast the demand for Wi-Fi on each flight and scale pricing accordingly. So the prices for the full durations of transcontinental flights also change each day: Gogo charges the most, $40, on Mondays and Thursdays; Tuesdays, Wednesdays, Fridays and Sundays cost $34; and Saturdays are the cheapest, at $28. GoGo CEO Michael Small says the company has nothing to apologize for: quote:“We’re starting to have millions of users, so it’s getting more and more congested, and we have raised prices, which you typically do when you have more demand than you have supply,” he said. “There’s nothing to apologize for. We have trouble finding a business in America that does anything differently.” So all companies fail to anticipate demand and scale operations accordingly? GoGo is of course suddenly getting a lot of mainstream media attention because the company has been promising that its 2ku upgrades will dramatically improve things. The upgrades, which should start arriving later this year, will ultimately provide 70 Mbps per plane -- a notable improvement from the 3 Mbps or so per plane currently on offer. --- Dewwwwd ... if you want to be "Air Comcast" there's a very cheap and simple solution for your problem. You already have a computer in the sky to serve up that stuff, all you need to do is when the first user clicks for www.cnn.com or any other website, CACHE that shit on an SSD drive. They weigh less than a pound extra and can store many gigabytes of websites that everyone's going to hit up that can be served locally right there on the plane once the first user has hit it. This is how cable companies can offer gigabyte speed and still connect to the intertubes over a piddly OC3 fiber or two at their head end. It's all about caching popular stuff and serving it up locally from your own server. For popular sites like news and weather sites that update frequently, a refresh of the cache every 5 minutes or so does the trick for the big leagues. Try it sometime, fucktard. |
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(1311583) | |
Re: Flying High WiFi |
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Posted by TerrApin Station on Wed Sep 2 10:16:47 2015, in response to Flying High WiFi, posted by SelkirkTMO on Wed Sep 2 03:44:30 2015. Did something prompt you to post this? |
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(1311651) | |
Re: Flying High WiFi |
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Posted by 3-9 on Wed Sep 2 16:19:34 2015, in response to Flying High WiFi, posted by SelkirkTMO on Wed Sep 2 03:44:30 2015. This is how cable companies can offer gigabyte speed and still connect to the intertubes over a piddly OC3 fiber or two at their head end. It's all about caching popular stuff and serving it up locally from your own server.I noticed that recently, when the cache fails for some reason and I get a strange page for it. Bet the cable companies like streaming, file sharing, etc., even less. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Wed Sep 2 18:41:51 2015, in response to Re: Flying High WiFi, posted by 3-9 on Wed Sep 2 16:19:34 2015. The more they can keep you getting stuff from their own servers, the less bandwidth they have to pay for to the outside world. Aside from email, the vast majority of folks hit the same 100 websites on a regular basis. Have those served up from the back room and you can cut the internet entirely and no one will notice. :) |
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(1311674) | |
Re: Flying High WiFi |
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Posted by SelkirkTMO on Wed Sep 2 18:43:47 2015, in response to Re: Flying High WiFi, posted by TerrApin Station on Wed Sep 2 10:16:47 2015. It rhymes with "Smelta" |
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(1311722) | |
Re: Flying High WiFi |
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Posted by 3-9 on Wed Sep 2 22:09:36 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Wed Sep 2 18:43:47 2015. It doesn't rhyme with "pint"? :-) |
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Re: Flying High WiFi |
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Posted by TerrapIN StatiON on Wed Sep 2 23:59:40 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Wed Sep 2 18:43:47 2015. You sure it wasn't something else? |
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(1311740) | |
Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 00:11:04 2015, in response to Re: Flying High WiFi, posted by TerrapIN StatiON on Wed Sep 2 23:59:40 2015. Oh ... I get it. You're the only one here who uses metal tubes between Albany, Atlanta and Austin and/or San Francisco on business. Uh-huh. |
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(1311741) | |
Re: Flying High WiFi |
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Posted by TerrapIN StatiON on Thu Sep 3 00:13:18 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 00:11:04 2015. Ah ha, so you admit it. Finally. You can't sneak anything past me. And there's no need to post your B.S. My in-flight wi-fi is awesome. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 00:14:08 2015, in response to Re: Flying High WiFi, posted by TerrapIN StatiON on Thu Sep 3 00:13:18 2015. On Delta? Heh. Good one. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 00:20:11 2015, in response to Re: Flying High WiFi, posted by 3-9 on Wed Sep 2 22:09:36 2015. If they served pints, the 7+ hours would have been worth it. :) |
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Re: Flying High WiFi |
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Posted by TonyG on Thu Sep 3 00:31:05 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Wed Sep 2 18:43:47 2015. I've found prices to be much more reasonable on Southwest. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 00:33:19 2015, in response to Re: Flying High WiFi, posted by TonyG on Thu Sep 3 00:31:05 2015. Yeah, I usually get somebody else to get the ticket and thus they get to choose. Not many options out of Smallbany - I'd take the train but they don't want to wait. :) |
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Re: Flying High WiFi |
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Posted by TonyG on Thu Sep 3 00:36:53 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 00:33:19 2015. Gogo is pretty bad.United actually has more reasonable pricing as they have their own service (not GoGo) on most of their mainline jets. Unfortunately, their regional jets and NY - LA flights do have GoGo. Southwest allows for a limited selection of free live TV channels and also has a limited selection of free Apple music playlists in addition to more reasonable Wifi prices. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 00:56:26 2015, in response to Re: Flying High WiFi, posted by TonyG on Thu Sep 3 00:36:53 2015. Had the opportunity to talk to one of Gogo's engineers a few weeks ago because people with ipads were having issues connecting and it turned out that they were using the early WPA standard, not WPA2 for their rigs. Found out that the boxes they deployed can indeed do caching but the folks who configure them don't know how to set it up and they were too cheap to slide some drives into the slots because it would cost some money.It's a totally fucktard operation. |
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Re: Flying High WiFi |
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Posted by TerrApin Station on Thu Sep 3 07:21:41 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 00:14:08 2015. Obviously not on Delta. You think I'm a moron? Haven't you been paying attention? |
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Re: Flying High WiFi |
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Posted by TerrApin Station on Thu Sep 3 07:23:23 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 00:33:19 2015. Why would you do that? Make your own damn reservations. |
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Re: Flying High WiFi |
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Posted by TerrApin Station on Thu Sep 3 07:24:29 2015, in response to Re: Flying High WiFi, posted by TonyG on Thu Sep 3 00:31:05 2015. I've found that doing almost anything other then whatever SelkirkTMO does results in great success. Including regarding commercial flights. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 17:29:41 2015, in response to Re: Flying High WiFi, posted by TerrApin Station on Thu Sep 3 07:21:41 2015. Paying attention to what? You? lol |
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Re: Flying High WiFi |
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Posted by TerrApin Station on Thu Sep 3 21:00:10 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 17:29:41 2015. Obviously, LOL. You saw my post. That triggered you to post this story. But you apparently didn't read my post closely enough. And/or you made a stupid assumption. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 21:04:49 2015, in response to Re: Flying High WiFi, posted by TerrApin Station on Thu Sep 3 21:00:10 2015. Or maybe, despite your impressively large ego, I never read the post at all. Hmmm. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 21:05:27 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 21:04:49 2015. Since you're big on "link and bump" could you point me to this post? |
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Re: Flying High WiFi |
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Posted by TerrapIN StatiON on Thu Sep 3 22:06:37 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 21:05:27 2015. You saw it. |
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Re: Flying High WiFi |
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Posted by G1Ravage on Thu Sep 3 22:31:41 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 00:33:19 2015. You travel? |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Thu Sep 3 22:33:09 2015, in response to Re: Flying High WiFi, posted by G1Ravage on Thu Sep 3 22:31:41 2015. On VERY rare occasion when my presence elsewhere cannot be substituted for electronically. Wish they'd hurry up with a workable transporter. Commercial aviation and hubbing sucks. :) |
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Re: Flying High WiFi |
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Posted by TerrapIN StatiON on Thu Sep 3 22:37:33 2015, in response to Re: Flying High WiFi, posted by SelkirkTMO on Thu Sep 3 22:33:09 2015. Commercial aviation is awesome. Sucks for you that you live where it sucks. |
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Re: Flying High WiFi |
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Posted by trains61 on Fri Sep 4 03:47:10 2015, in response to Flying High WiFi, posted by SelkirkTMO on Wed Sep 2 03:44:30 2015. United Van Lines = SonyAmerican/U.S. Airways(Conglomo Airlines) = GoGo Delta(Smelta) = GoGo SouthWest = Satellite "Don`t know who the provider is." The Lurkers` Guild Aviation Division Thanks for attacking. |
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Re: Flying High WiFi |
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Posted by SelkirkTMO on Fri Sep 4 04:08:41 2015, in response to Re: Flying High WiFi, posted by trains61 on Fri Sep 4 03:47:10 2015. Heh. :) |
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