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| Ar rant...and a question (658399) | |||
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Ar rant...and a question |
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Posted by Dave on Wed Sep 1 19:08:18 2010 You may remember a week or so ago when I posted about having frequent crash dumps on my new Dell desktop (Windows 7-64). They were happening every 10 - 15 minutes. I spent 90 minutes on the phone with a very helpful Dell tech support person who ran through diagnostics and helped me install an updated video driver. She said this was a known problem with the GeoForce GTS 240.Even after the driver update I was still getting crash dumps 1 - 2x per day. Better but I was still not happy. She called back the next day to see if I was having more problems (when did Dell start doing that? I was impressed.) and I explained I was. She suggested I pull the RAM cards one at a time and let the CPU run with only three cards - see if the CPU was still crash dumping. If not, then it's a bad RAM card. If yes, it's likely a bad motherboard. On Monday I got hit with a Trojan that messed things up a bit so I needed to run system restore to fix things. I had to go back BEFORE I did the drive update so now I had the old driver again and back to crash dumps every 10 - 15 minutes. After fiddling around with the driver updates from Dell I said screw it, went to Nvidia's website and downloaded a MUCH more recent driver. Uninstalled the old driver, installed the new driver, and no more problems. So here's the rant. Why is Dell shipping out boxes with drivers they know are kludging up systems? And why have an old driver on the Dell website when Nvidia has a much more recent driver on theirs? |
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