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Had words with a NICE driver today

Posted by NIMBYkiller on Fri Apr 27 19:19:08 2012

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Well unfortunately I had some words with a driver on the N23. I went to catch the 5:00 departure from Manorhaven to get the 5:23 train to the city (had to go to Secaucus to meet my bus inbound from Delaware). At 5:02 the bus was rolling past us still heading towards the Manorhaven terminal inbound from Mineola. This is something that happens all the time and I understand that delays further up the line can lead to a bus arriving late for its next run. HOWEVER, instead of turning and burning, he sat up at the Manorhaven terminal for 8 minutes. At 5:11, he finally pulled up. The following convo ensued:

Me: "Hey man, what took you so long to make the turn around? Some of us have trains we have to catch"
Ignored
Me: "Are we going to make the train?"
Driver: "How should I know, I don't know when the train leaves"
Me: "5:23, what took you so long to make the turn around"
Driver: "That's not my problem"
Me: "You were supposed to leave at 5:00"
Driver: "Why don't you shut up"

I told him I understand the schedule can be tight but reminded him that he sat up at the start for way longer than he needed to. The bus pulled up to the station right at 5:23PM and since I didn't already have a ticket, I missed the train. It made it pointless for me to go in since the next train wasn't until 6:24, so I had to pay a friend in Jersey to do my job for me. I asked him for his name and his badge number and he refused initially, and then only gave me his first name, Mark. I understand telling him he was due out at 5 wasn't really worth much since he was late into Manorhaven already, but what kind of professional just sits at the start when he's already late and then tells a passenger to shut up when he reminds him he was wrong? For only the second time since I first started riding the buses in 7th grade, I'm filing a complaint.

Bus 1760
5PM N23 from Manorhaven to Mineola
Mark

This sucks

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Fri Apr 27 19:33:20 2012, in response to Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:19:08 2012.

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If I was called "Hey man" I'd ignore you too. This expression is a direct put down to the person you are addressing. You set him off by your usual nastiness. You could have just as well been a decent person and said, "Excuse me, I notice this bus was late. Was there a problem?." You obviously don't know what happened down the line but were trying to accuse the Operator that the lateness was his fault. You were also cutting it close, and lacking in intelligence by not taking the previous bus and giving yourself a time cushion. Obviously, your job, whatever it is, doesn't really mean much to you. Nothing works perfectly like everyone would want it it. You missed a day's work because you didn't have enough foresight or common sense to give yourself extra time in case there was a problem with the bus. While it is true that the bus may have been late - that it a very hard route to keep on time - you screwed yourself. If you were trying to catch a 5:00 airplane, would you show up ten minutes before also or do you give yourself a few hours for uncertainties? I don't feel sorry for you - you deserve what happened, especially with your continuing self-admitted gross mouth.

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Re: Had words with a NICE driver today

Posted by RailBus63 on Fri Apr 27 19:40:02 2012, in response to Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:19:08 2012.

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I don't condone him telling you off, but you didn't handle this well either. Instead of asking in a civil manner, you put him on the defensive right from the start and immediately assumed he had done something wrong. He may have been instructed by control to wait. Even if he wasn't, you admitted that he was running late and I wouldn't begrudge him the opportunity to get out of the seat for a few minutes before resuming his run.

To be honest, if I were him and you pissed me off, I would have told you to take an earlier bus next time.

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Re: Had words with a NICE driver today

Posted by r33/r36 mainline on Fri Apr 27 19:42:04 2012, in response to Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:19:08 2012.

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Driver: "Why don't you shut up"

I LOL'd. I was cracking up in real life reading that.

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Re: Had words with a NICE driver today

Posted by r33/r36 mainline on Fri Apr 27 19:43:20 2012, in response to Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:19:08 2012.

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this thread is gonna do numbers

inb4 r40slantontheb

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Fri Apr 27 19:55:44 2012, in response to Re: Had words with a NICE driver today, posted by RailBus63 on Fri Apr 27 19:40:02 2012.

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I understand needing a piss break, a moment to stretch, a moment to clear your head from the stress of the day, but all you really need for that is 5 minutes maximum. I doubt dispatch held him but anything is possible like a mechanical problem or an accident, but all it takes is saying that. That's what makes me believe he just sat because he doesn't care. My first words were not said in an offensive tone and I made sure of that because that's not how you go about something like this. The tone I used was casual, the same tone I use when I say hey what's up to other drivers when I get on

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Re: Had words with a NICE driver today

Posted by checkmatechamp13 on Fri Apr 27 19:57:48 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 19:33:20 2012.

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He already said he understood that there could've been problems down at the other end of the line.

As for giving himself a time cushion, the N23 runs every half-hour. How much time is he supposed to leave? The bus he caught was supposed to arrive at the train station at 5:09PM, and his train left at 5:23PM. 14 minutes should be plenty of time to allow for a little bit of flexibility in case the bus comes late.

And catching an airplane is very different from catching a train.

As for what he said, I'm not saying it was right to start out by saying "Hey, I have a train to catch", but if the bus came 11 minutes late, wouldn't you be pissed?

Personally, as angry as I would've gotten, I don't think there's any point in arguing with a bus driver. For all we know, since he got into an argument with him, that could've been the reason he missed the train: Either the B/O drove slow maliciously to try to make sure he missed his train, or he was driving slowly because he was arguing with him.

As for missing the train, well I agree that if the job was that important, he would've just paid the onboard fare (since he said he missed the train because he didn't have a ticket). It's better to spend the extra $6 or whatever it is than to miss the pay for whatever job he missed.

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Re: Had words with a NICE driver today

Posted by mac5689 on Fri Apr 27 20:11:14 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:55:44 2012.

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I know a driver that use to work for a company that allowed the drivers to take their allotted break even if they were late. I'm not saying that is what happen in your situation.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Fri Apr 27 20:34:55 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 19:33:20 2012.

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I'm sorry but you are very much mistaken on multiple counts. I made sure the tone I used was as casual as possible because I never want to be that rude passenger that just gets all ghetto and starts off with a nasty tone. I've seen it happen to other operators and think its disgusting. The words I chose to use, well that's a difference in preference between you and me that I will not appologize for. For me "hey man" is my way of being friendly towards strangers and hardly an offensive or demeaning opening. And how can you even say that when you admitted just the other day that I wasn't ever rude when riding your bus?

As for the schedule I chose to ride, that bus was due in at 5:09. The train was due out at 5:23. That means even with a 12 minute arrival delay, I still would have had enough time to buy my ticket without even rushing. Nobody reasonable would take the 4:30 bus and wait around for 44 minutes when there is the very reasonable option later on.

Read my entire post again. I entirely understand delays happened and that's why these guys get in late for the return trip, but this guy passed greywood at 5:02 and didn't get back to greywood until 5:11. It does not take 9 minutes to go two stops in manorhaven, turn around, and come back. No, Idk if dispatch held him, or if he had the runs, or what happened. All I'd like is an understanding that we take the bus generally out of necesity and that we have places to get and deadlines to meet like anybody else. At the very least, a professional respectfully answer to a question that was asked in a completely none offensive manner would be very much appreciated. Just because you've punched in and already arrived at your job it doesn't mean its time to just do things as you please. The job you signed up for is to provide safe transportation while maintaining your schedule to the best of your ability. I knew this every day I went to work at GLI and tried my best to do my job as it should be done. I did not deserve the response I got from this gentleman one bit

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Fri Apr 27 20:41:23 2012, in response to Re: Had words with a NICE driver today, posted by checkmatechamp13 on Fri Apr 27 19:57:48 2012.

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I would have done that if I had cash on me. I even had a great neck ticket so all I needed was the difference, but I only had $2.75. And there have been 2 other times where I've made it a point to make operators aware that folks in manorhaven are trying to catch the train. The gentleman who used to do the lady n23 of the night and I got to be friendly and would chat once in a while and even called me over when he spotted me in great neck during his layover. Why? Because any comments I make I say in a friendly, non offensive manner because that's how you treat people

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Fri Apr 27 20:43:24 2012, in response to Re: Had words with a NICE driver today, posted by mac5689 on Fri Apr 27 20:11:14 2012.

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I wondered if that was possible as well, but even then, have a little considerations for your passengers

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Re: Had words with a NICE driver today

Posted by checkmatechamp13 on Fri Apr 27 21:21:34 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 20:41:23 2012.

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The LIRR fare table says the fare within Zone 4 is $2.75. Actually, since a Great Neck ticket is Zone 4 anyway, couldn't you theoretically use that ticket to get to Penn Station anyway?

In any case, I assume he didn't hurry up at all (if he arrived 11 minutes late, that would mean he got there at 5:20, but it sounds like he was taking his time on top of already showing up late)

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Re: Had words with a NICE driver today

Posted by mac5689 on Fri Apr 27 21:52:24 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 20:43:24 2012.

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The driver should have, but I wouldn't go so far as that he was wrong. I mean if he took the same amount of time that the schedule gave him had he been running on time then I see no foul, though if he took more then the time allotted had he been running on time then yeah thats no right.

Also on a off topic note, the Driver I mentioned in the previous post, now works at a company where they can't take a break if they are running late.

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Fri Apr 27 22:02:15 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 20:43:24 2012.

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How about the passengers having a little consideration for the Bus Operator. How about being careful how they present themselves when talking with or asking the driver a question. You know, the bus itself can also be hurt. Believe it or not, it hears everything you say. And if you talk in a belligerent tone to its Bus Operator, it has this little habit where the bus coughs and that cough causes the fuel system to choke and the bus stalls. Then if the bus stalls, it may not start easily again, and perhaps a mechanic is needed to get it going. Then you might miss your connection or be late to work or wherever you're headed. Warning. Be careful what you say.....

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Fri Apr 27 22:10:35 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 20:34:55 2012.

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With the amount of four-letter words that you continually seem to spew here, I have my doubts about your interaction with that Bus Operator, especially since he was late. And suppose he had to relieve himself at Manorhaven. There is no where to legally relieve yourself there and he might have had to walk and hide a bit, causing the additionsl lateness. Since you are totally unaware of what happened, you don't have the right to make a judgement. Your "Hey man" greeting, as I said before, probably put him immediately on the defense. I don't blame him if this happened. Watch your words and tone carefully, especially your affinity for four-letter words which you even admitted were quite used frequently in your vocabulary..... If you did that to me, the engine would have coughed and stalled.

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Re: Had words with a NICE driver today

Posted by Bill from Maspeth on Fri Apr 27 22:48:14 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 20:34:55 2012.

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Did you ever think he needed a "comfort break" at the end of the line?

Maybe there was some kind of a traffic tie up at the end of the line that you didn't see.

Casual or not, addressing a person the first time you meet him, a "hey man" is very inappropriate. It would certainly rub me the wrong way too. Why not an "excuse me sir"?

How would you like to be addressed like that by a complete stranger?

Finally, why not become a bus operator at NICE and see what they and every other person who deals with the public has to deal with.



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Re: Had words with a NICE driver today

Posted by The Flxible Neofan on Fri Apr 27 22:50:24 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 22:10:35 2012.

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Wow, and then transit employees wonder why members of the public don't respect them. Telling a client/customer to "shut up", in any profession, is completely unprofessional and warrants the appropriate disciplinary action. I don't care what the passenger says and how he says it, that phrase should NEVER come out of a driver's or any employee's mouth. If I said that to any of the customers I had to deal with at my customer service jog, I'd be in deep trouble.

NIMBYKiller, a PAYING passenger, has every right to ask (in a respectful manner, of course) why this bus not only arrived to the terminus late, but sat there completely disregarding the schedule. Then, the driver ended up missing the train connection, running FOURTEEN minutes late! Then the icing on the cake is that the driver had the audacity to have an attitude? I would've been on the phone as soon as I got off that bus to report him.

Honestly, NIMBYKiller was very patient because with a lot of people, once the driver said "why don't you shut up?", things could have seriously escalated out of control...

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Fri Apr 27 23:13:18 2012, in response to Re: Had words with a NICE driver today, posted by Bill from Maspeth on Fri Apr 27 22:48:14 2012.

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Great post.

That last sentence is a great idea! They're hiring.

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Fri Apr 27 23:16:39 2012, in response to Re: Had words with a NICE driver today, posted by The Flxible Neofan on Fri Apr 27 22:50:24 2012.

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This is his side of the story. How do you know everything he said really happened? Prove it. And who are you to judge why the bus might have been running late? Were you there? I certainly don't condone a Bus Operator being disrespectful or rude to any passenger, but, unless you were witness to any incident, don't believe everything that's posted. The "hurt" one always tries to embellish his side of the story.

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Re: Had words with a NICE driver today

Posted by Railman718 on Fri Apr 27 23:28:12 2012, in response to Re: Had words with a NICE driver today, posted by The Flxible Neofan on Fri Apr 27 22:50:24 2012.

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Wow, and then transit employees wonder why members of the public don't respect them.

So you saying because a poster didnt like the B/O's unprofessional response we all should be lumped in that boat?

Really??

Im a professional i do my job like one if folks out here want to act like they dont have any kind of mannerism i wont stoop to thier level. Tell ya what walk in my shoes for a week then get back to me..

Im sure that Frist Sentence of yours will be recanted trust me..

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Re: Had words with a NICE driver today

Posted by Railman718 on Fri Apr 27 23:34:23 2012, in response to Re: Had words with a NICE driver today, posted by Bill from Maspeth on Fri Apr 27 22:48:14 2012.

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I have had people walk over to me and "hey dude" I look at them and say "excuse me"?

Next Response is "Oh im sorry Sir"..

My repsonse is "Yes How can i help you?"

Talkthatwaytoyourbuddiesnotme.com

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Re: Had words with a NICE driver today

Posted by BigBusDriver on Sat Apr 28 00:00:41 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 22:02:15 2012.

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I absolutely LOVE when a 'customer' comes to me and says "Excuse me, I'm late for an appointment. Can you speed this up a little?"
Out goes the anchor!

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Sat Apr 28 00:09:41 2012, in response to Re: Had words with a NICE driver today, posted by BigBusDriver on Sat Apr 28 00:00:41 2012.

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Or the bus suddenly stalls out.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:22:18 2012, in response to Re: Had words with a NICE driver today, posted by checkmatechamp13 on Fri Apr 27 21:21:34 2012.

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Well in his defense there was traffic on Shore Rd which is expected, especially during rush hour, as well as someone taking their sweet time to pay on Main St. 9 minutes is tough to make it from Manorhaven to the train station, damn near impossible in the morning with all the stops.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:26:47 2012, in response to Re: Had words with a NICE driver today, posted by Bill from Maspeth on Fri Apr 27 22:48:14 2012.

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I already acknowledged a comfort break may have been needed. Regarding a traffic tie up at the end of the line, I suggest you pay a visit to Manorhaven before suggesting that. Hell would freeze over before you find a traffic jam in Manorhaven. And I have been addressed in such a manner by strangers and have no problem with it. As for hiring on with NICE, local transit is not something I could ever do and I fully acknowledge that these guys have a lot to deal with. I've gotten my fair share of rude and ignorant passengers on my bus in the short time I was at Greyhound.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:32:05 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 22:10:35 2012.

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Believe what you want, but I made it a point not to curse or speak to him in an offensive manner. I'm not one of these people that gets on a bus ranting and raving because I've seen it happen to others and it disgusts me. The convo is word for word how it went down (there was more after involving me asking for his driver # and etc, but I don't remember the exact sentences so I didn't put it, but I never cursed). We'll have to agree to disagree on the greeting and I guess chalk it up to a generation thing. But you're going to believe otherwise because despite you apparently having had me on your bus and admitting that I was a nice person when riding, you'll continue to judge me from debates that go on here. It's sad really

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:38:05 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 23:16:39 2012.

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Please, I was hardly hurt and where is there anything to embellish? Go ahead and ask the gentleman about the convo if you happen to know him. It's sad that you, as a bus operator for many years, know that these kinds of things happen and won't even give someone the consideration of being right.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:40:44 2012, in response to Re: Had words with a NICE driver today, posted by Railman718 on Fri Apr 27 23:28:12 2012.

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I don't know about him, but I'm not trying to lump everyone in together. But being a professional who cared about my job, I always made sure to separate myself from those who had total blatant disregard for passengers. I really would hope the same from someone driving as long as it seems Joe Saitta has been rather than blindly sticking up for someone who told a passenger "Why don't you shut up"

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:44:25 2012, in response to Re: Had words with a NICE driver today, posted by The Flxible Neofan on Fri Apr 27 22:50:24 2012.

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I don't even see asking why the bus was late getting in from Mineola was any of my business. As long as he turned and burned it's all gravy. Even if he had to take a few minutes to relieve himself, stretch, w/e. It's all fine and I understand since the job is stressful and demanding. But when asked, at least have a little consideration like "Hey sorry, got a little held up" is all that was necessary. No, this guy clearly doesn't care about his passengers because when I said the train is at 5:23, he replied "That's not my problem" Sorry, but with a response like that, I refuse to believe his waiting in Manorhaven for 8 minutes was anything short of intentional

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:46:49 2012, in response to Re: Had words with a NICE driver today, posted by BigBusDriver on Sat Apr 28 00:00:41 2012.

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Hey, I've had it to. A passenger running late is hardly a bus operators problem. But when the bus operator intentionally delays a schedule, that is extremely rude, unprofessional, and disrespectful

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:50:23 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 22:02:15 2012.

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You know, I'm really sick of you assuming I'm just some rude jerk with no consideration for anyone but myself. How about actually reading the responses I've been making because I've made it clear that I understand the job has a lot of stress involved. I've made it clear that I've seen passengers being unnecessarily rude to drivers. I've made it clear that I try to take all that into consideration and be respectful in voicing my concerns. But no, Joe Saitta is just going to ignore all that and make the opinion "Oh he's just some young jerk with a mouth and whatever he says is a lie"

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 01:53:33 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Fri Apr 27 22:10:35 2012.

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In addition, him responding "That's not my problem" really speaks volumes about his attitude towards the job. I'd love to give him the benefit of the doubt and say he had something holding him up at the 1st stop, but that kind of response really makes it difficult to believe that.

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Re: Had words with a NICE driver today

Posted by futurekbarticop on Sat Apr 28 02:56:40 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 01:38:05 2012.

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As an operator, I wouldn't have answered you. I don't owe your or anyone an explaination. If you really pressed it I would have had you removed from the bus. He could have been late making the turn around because he might have went to use the bathroom. He is human just like you. Look the guy didn't do anything wrong, stop being a loser. Go find something constructive to do with your time instead of filing bullshit conplaints.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 03:35:04 2012, in response to Re: Had words with a NICE driver today, posted by futurekbarticop on Sat Apr 28 02:56:40 2012.

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Only once before I've filed a complaint, and I wouldn't have had the time to bother if he hadn't purposely left late. I'd give him the benefit of the doubt with the bathroom or whatever delay from up top, but him saying "That's not my problem" really hints towards something else. And it's obvious you haven't read any of the responses b/c I mentioned dozens of times already that I understand there could be some kind of hold up. I hate to be arrogant, but as a paying customer with a job to get to, I actually do deserve some sort of an explanation.

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Re: Had words with a NICE driver today

Posted by NIMBYkiller on Sat Apr 28 03:37:43 2012, in response to Re: Had words with a NICE driver today, posted by futurekbarticop on Sat Apr 28 02:56:40 2012.

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With the attitude that you have, being a bus operator is clearly not for you. Go drive a truck if you want a job where you don't have a responsibility to the riding public.

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Re: Had words with a NICE driver today

Posted by G1Ravage on Sat Apr 28 05:44:47 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 03:37:43 2012.

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That's pretty much standard for many Transit "professionals" in the New York area. There's absolutely ZERO training in being professional to the customers, nor any such requirement in being hired.

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Re: Had words with a NICE driver today

Posted by Railman718 on Sat Apr 28 07:30:06 2012, in response to Re: Had words with a NICE driver today, posted by G1Ravage on Sat Apr 28 05:44:47 2012.

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When you was a CR did you go to a refresher course? If you didn't take a look at one of their Schedules on the sheets..

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Re: Had words with a NICE driver today

Posted by BigBusDriver on Sat Apr 28 08:07:09 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Sat Apr 28 00:09:41 2012.

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Easier to go slow and safe. And watch the steam come out of their ears!

STILL
LOL@THINKIN' I'M A TAXI, OR SOMETHING

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Re: Had words with a NICE driver today

Posted by BigBusDriver on Sat Apr 28 08:15:02 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 01:46:49 2012.

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He might have had a wheelchair customer going to the last stop. There is also something called a New York State 19-A law that mandates that you MUST perform a pre-trip AND a post-trip inspection of your vehicle before and after each trip. Doing both of the above would account for an 8 minute deviation from the established schedule.


STILL
LOL@FOLLOWING DA RULES

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Re: Had words with a NICE driver today

Posted by busdude2 on Sat Apr 28 09:05:58 2012, in response to Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:19:08 2012.

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Well I guess you did not have words with a (NICE) driver LOL.

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Re: Had words with a NICE driver today

Posted by merrick1 on Sat Apr 28 09:48:37 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 01:44:25 2012.

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I suppose another question is why the train does not hold for the bus connection. But from other posts here NICE doesn't coordinate their own bus connections so how likely is it that they would coordinate a connection with the LIRR?

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Sat Apr 28 11:22:50 2012, in response to Re: Had words with a NICE driver today, posted by BigBusDriver on Sat Apr 28 08:07:09 2012.

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True, but more fun my way - especially when you get the bus safely to the curb first. Everyone groans when the engine dies.....

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Sat Apr 28 11:28:20 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 01:50:23 2012.

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I never said you were a young jerk - you said it about yourself. And I never said you lied - I said I wanted to hear both sides of the story. You're getting nervous now. Will your usual barrage of four-letter epithets follow?

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Re: Had words with a NICE driver today

Posted by WMATAGMOAGH on Sat Apr 28 13:33:14 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 01:46:49 2012.

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That may have happened to me on the M4 earlier this week, I've been meaning to post about the experience here and see what insight the TA employees might have. However, I didn't say anything to the operator, including asking her why she pulled into a stop along Madison where no one was waiting, no one wanted to get off, and the light was green, and she just sat there until it turned red and only went once it was green again. And she usually stalled in each stop to wait out light cycles. And another M4 passed us along the way.

In Israel, where it is socially acceptable for the passengers to say things to the drivers that I would never say to bus drivers in the US, if a driver chooses to ignore me (I work with the group of people across several public agencies and private firms that are implementing Jerusalem's new bus network) AND an Egged employee who establishes detour routings among other responsibilities that he has in his portfolio talking to me on the phone, there isn't much I can do aside from submitting a formal complaint against the driver (I didn't file one in this circumstance, but I thanked my contact for his futile attempts to get this driver to not bypass nearly the entire route when a street closure prompted a detour). It seems to me that no matter how frustrated you were by having your connection in jeopardy, you could have kept that frustration to yourself and just submitted a formal complaint later. And if getting to Secaucus was so important to you, you could have gone 30 minutes earlier. Who is to say that even if the NICE bus was on time, there wouldn't have been delays on the LIRR?

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Re: Had words with a NICE driver today

Posted by Joe Saitta on Sat Apr 28 13:54:16 2012, in response to Re: Had words with a NICE driver today, posted by WMATAGMOAGH on Sat Apr 28 13:33:14 2012.

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The answer is very simple. She was running ahead of schedule. It's very common to do what she does and that's what we are instructed to do. The bus that passed her was probably either on time or late.

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Re: Had words with a NICE driver today

Posted by WMATAGMOAGH on Sat Apr 28 14:03:16 2012, in response to Re: Had words with a NICE driver today, posted by Joe Saitta on Sat Apr 28 13:54:16 2012.

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That is what I suspected, but I also recall reading here that buses can't pass each other on the same route, or am I just making that up?

Clearly a frustrating situation in the moment since I had somewhere to be and admittedly cut it close and probably should have left from where I was staying earlier to be on time where I was going, but saying something to the operator in that situation would accomplish nothing productive and certainly wouldn't get me to where I wanted to go any sooner. I'd say the same goes in this situation, NIMBYKiller should have just saved it for the formal complaint.

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Re: Had words with a NICE driver today

Posted by Brooklyn67 on Sat Apr 28 14:06:16 2012, in response to Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 19:19:08 2012.

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Interesting following this thread, though nothing I've never seen or read on these forums before.

One of the things I really excelled in was diffusing potential issues with passengers. It just wasn't worth my time engaging in that nonsense, quite frankly. So when someone questioned me, whether they were rude or polite (really made no difference), the answer was pretty much the same: "Sorry, needed to use the restroom". Whether or not that was actually the case was irrelevant. It was an answer that really couldn't escalate into much more than "Oh... well hurry up next time", to wit I'd simply reply, "Have a great day".

I don't know if he still posts here, but Gary used to meet me years ago and can probably vouch for the way I handled the people. There were only a handful of times in 18 some-odd years I engaged the people, and those were always met with my calling the police and having that individual removed from the bus. But with respect to trivial matters such as these, it was a simple shrug, a response that made sense and we're on our way without incident.

I dunno guys.... I was a different breed out there. These little things didn't get to me, and really, my bus was almost a community on wheels where everyone knew everyone elses name. I'd blaze through Queens collecting you all, have more than enough time at the end of the line to do my thing (and even engage in friendly dialogue outside the bus with some of you) and couldn't care less about the fare or other typical issues that give other drivers problems. You wanted off my bus at a red light? Ga head... door's open, have a great day. Wanted on while I'm at a light? Come on in. Didn't want to pay? Didn't have any money? I didn't want to hear the story -- go have a seat. Transfer also? Here, take two. Whatever works for you. For me? It was my music, my coffee and my ten minutes of silence at each end, and that's how I served you people for 18 years in Manhattan, Brooklyn and Queens.



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Re: Had words with a NICE driver today

Posted by Brooklyn67 on Sat Apr 28 14:12:49 2012, in response to Re: Had words with a NICE driver today, posted by WMATAGMOAGH on Sat Apr 28 14:03:16 2012.

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I passed everyone and helped every bus I came upon. Didn't matter to me. If a bus was a headway behind and I was on schedule, no policy infraction. If that wasn't the case, but I was running hot due to the bus ahead, I'd do something I don't want to mention here but speak to that bus operator by pulling alongside and work it out ourselves. The outcome would be me picking up all passengers between certain time-points while at the same time helping my leader bus get back on schedule. The violation would be the leaders bus, but I was afforded some amount of flexibility because I was a walking rulebook and handled non-bus driver stuff while driving buses. That might make sense to some drivers here... not sure. LOL.

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Re: Had words with a NICE driver today

Posted by Bx36Ltd on Sat Apr 28 15:04:46 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Fri Apr 27 20:41:23 2012.

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Wow told u to shut up??? Hmm couldnt been a brooklyn bus cuz u would have been hearing about another beat down on the news

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Re: Had words with a NICE driver today

Posted by Bill from Maspeth on Sat Apr 28 16:33:04 2012, in response to Re: Had words with a NICE driver today, posted by merrick1 on Sat Apr 28 09:48:37 2012.

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There is a single track stretch on the PW line. Should a w/b wait for a bus, that would delay an e/b train since the single track would already be occupied, then they'd miss their bus at PW! It's a double edged sword.

Also, if MTA/LIB didn't make connections with LIRR, certainly a connection will never be made between an MTA entity and a private entity.

Connections are not guaranteed because these are not shown on NICE or LIRR timetables.

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