Complaint

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Complaint
Posted by LuchAAA on Sun Dec 8 16:28:52 2019 How do I file a complaint against a NYCT bus driver? I want supervisors to see video of a bus driver yelling at customers to get off his bus at a red light not in a stop. Q38 Bus 591 3:30 pm I saved my MetroCard and will show it to labor relations.
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(336813)	view threaded
Re: Complaint
Posted by ChicagoMotorman* on Sun Dec 8 19:27:31 2019, in response to Complaint, posted by LuchAAA on Sun Dec 8 16:28:52 2019.* Buses do not carry customers, they carry passengers.
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Re: Complaint
Posted by r17-6599* on Sun Dec 8 19:33:59 2019, in response to Re: Complaint, posted by ChicagoMotorman on Sun Dec 8 19:27:31 2019.* I agree, but not so according to NYCTA.
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(336818)	view threaded
Re: Complaint
Posted by BrooklynBus* on Sun Dec 8 20:42:22 2019, in response to Re: Complaint, posted by ChicagoMotorman on Sun Dec 8 19:27:31 2019.* Never liked the reference to customers. They want us to think of them as a company. What company is not willing to make any money investments in service but always wants to provide less?
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(336822)	view threaded
Re: Complaint
Posted by TransitChuckG* on Mon Dec 9 02:44:37 2019, in response to Complaint, posted by LuchAAA on Sun Dec 8 16:28:52 2019.* That's a writable -up violation in 100% of transit systems, you stop at Bus stops!
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(336831)	view threaded
Re: Complaint
Posted by randyo* on Mon Dec 9 15:21:49 2019, in response to Re: Complaint, posted by TransitChuckG on Mon Dec 9 02:44:37 2019.* NYCT Bus has a “Request A Stop” program that allows bus operators to let passengers alight anywhere it is safe after 1000PM, I’m not sure of the AM cut off time.
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(336833)	view threaded
Re: Complaint
Posted by Snilcher* on Mon Dec 9 16:57:56 2019, in response to Re: Complaint, posted by BrooklynBus on Sun Dec 8 20:42:22 2019.* That reminds me of when Logan Airport in Boston began their obnoxious piped-in music in the terminals. It was called something like "Airport Radio" and had a repeated message along the lines of "you're not our passengers, you're our customers." Which sounded to me like they were saying you're all potential sales targets, hardly endearing.
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(336839)	view threaded
Re: Complaint
Posted by TransitChuckG* on Tue Dec 10 03:37:24 2019, in response to Re: Complaint, posted by randyo on Mon Dec 9 15:21:49 2019.* I did not know that, thank you!
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(336871)	view threaded
Re: Complaint
Posted by B1bus* on Wed Dec 11 21:22:23 2019, in response to Re: Complaint, posted by TransitChuckG on Tue Dec 10 03:37:24 2019.* 5AM
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(336878)	view threaded
Re: Complaint
Posted by The silence* on Thu Dec 12 14:56:40 2019, in response to Complaint, posted by LuchAAA on Sun Dec 8 16:28:52 2019.* What’s the context, what was going on?
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(336879)	view threaded
Re: Complaint
Posted by AlM* on Thu Dec 12 15:50:58 2019, in response to Re: Complaint, posted by randyo on Mon Dec 9 15:21:49 2019.* Not applicable to the alleged incident.
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(336880)	view threaded
Re: Complaint
Posted by Stephen Bauman* on Thu Dec 12 17:50:12 2019, in response to Complaint, posted by LuchAAA on Sun Dec 8 16:28:52 2019.* I want supervisors to see video of a bus driver yelling at customers to get off his bus at a red light not in a stop. Upload it to youtube.
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Re: Complaint
Posted by transitbuff* on Thu Dec 12 18:15:14 2019, in response to Re: Complaint, posted by randyo on Mon Dec 9 15:21:49 2019.* True...but the passenger has to request that stop..
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