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Re: Select Bus Service ticket... still confuse riders

Posted by BusMgr on Fri Feb 27 22:25:00 2015, in response to Re: Select Bus Service ticket... still confuse riders, posted by 5301 Fishbowl on Fri Feb 27 15:07:39 2015.

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Public transportation is largely irrelevant in the United States. According to the American Community Survey, 2008-2012, only 5.0 percent of people commute to work using public transportation. Most people, other than those who live or work in New York City (and a small handful of other large urban communities), have little understanding of the procedures used to ride public transportation, and at best might have a fuzzy idea of dropping a nickel into a farebox. Having complicated procedures to use public transportation does not enhance the image of public transportation. This includes having to buy cards and dealing with machines that are set up with lots of buttons and steps along the way. It is much easier for most people to bypass complicated machines, and to instead talk and interact with the person apparently in charge of the system: the bus driver.

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