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| Re: Had words with a NICE driver today (259636) | |||
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Re: Had words with a NICE driver today |
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Posted by The Flxible Neofan on Mon Apr 30 09:14:39 2012, in response to Re: Had words with a NICE driver today, posted by Railman718 on Fri Apr 27 23:28:12 2012. Sorry, I didn't mean to say that I have that type of attitude towards all of you guys, as I've actually encountered a lot of drivers who are incredibly friendly and even have gone out of my way to commend them when they go above and beyond. Plus, posting here, I get a somewhat general idea of the trials and tribulations that a lot of operators face each day, especially with crime against drivers going up.HOWEVER There are so many articles, posts, and such out there where people say "such and such systems operators are incredibly rude, etc" because passengers have experienced "unwarranted attitudes" (according to the passengers' perception, whether right or wrong) from one or more operator which brings the opinion of the entire system down, and there's no amount of promotion from the agency can change that attitude. I was, however, quite annoyed by reading posts in here practically cheering on the driver and attacking NIMBYkiller. Everyone is human, everyone has his/her bad day, and not everyone will interact well with each other on the best of days. However, EVERYONE should know that if a customer comes to you and is angry, no good will EVER come from you telling the person to "Shut up". Again, I am sorry if I put out the impression that I believe that ALL drivers are like this, as this is definitely not true, but sadly bad eggs like this NICE driver shouldn't be encouraged as it instantly puts a bad image on everyone that works for NICE on all levels. |
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