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| Re: Had words with a NICE driver today (259549) | |||
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Re: Had words with a NICE driver today |
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Posted by WMATAGMOAGH on Sat Apr 28 13:33:14 2012, in response to Re: Had words with a NICE driver today, posted by NIMBYkiller on Sat Apr 28 01:46:49 2012. That may have happened to me on the M4 earlier this week, I've been meaning to post about the experience here and see what insight the TA employees might have. However, I didn't say anything to the operator, including asking her why she pulled into a stop along Madison where no one was waiting, no one wanted to get off, and the light was green, and she just sat there until it turned red and only went once it was green again. And she usually stalled in each stop to wait out light cycles. And another M4 passed us along the way.In Israel, where it is socially acceptable for the passengers to say things to the drivers that I would never say to bus drivers in the US, if a driver chooses to ignore me (I work with the group of people across several public agencies and private firms that are implementing Jerusalem's new bus network) AND an Egged employee who establishes detour routings among other responsibilities that he has in his portfolio talking to me on the phone, there isn't much I can do aside from submitting a formal complaint against the driver (I didn't file one in this circumstance, but I thanked my contact for his futile attempts to get this driver to not bypass nearly the entire route when a street closure prompted a detour). It seems to me that no matter how frustrated you were by having your connection in jeopardy, you could have kept that frustration to yourself and just submitted a formal complaint later. And if getting to Secaucus was so important to you, you could have gone 30 minutes earlier. Who is to say that even if the NICE bus was on time, there wouldn't have been delays on the LIRR? |
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