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| Re: Stay Away from Bolt Bus! (173758) | |||
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Re: Stay Away from Bolt Bus! |
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Posted by kcram3500 on Fri Nov 20 08:43:08 2009, in response to Stay Away from Bolt Bus!, posted by rionOne on Fri Nov 20 07:51:07 2009. Were you trying to change your dates or just cancel? Megabus does allow a change to reservations as long as it's more than 24 hours prior to the first trip of the itinerary, but they do not refund tickets on cancellation request either.Not having ridden with either operation, I just went to both websites and found those policies quickly... BoltBus under "FAQ" and Megabus under "Terms and Conditions". BoltBus: What happens if I need to change a trip I’ve already booked? Can I rebook my fare? Rebooking Services are Available by Phone: Passengers are allowed to rebook up to 24 hours from the original planned departure. However, rebooking incurs a $3 fee per passenger plus any fare differential. For example: if you have a $1 ticket and want a $20 ticket, you’ll be charged the difference of $19. Please note: it is possible your newly rebooked fare costs less than the original fare. Should this happen we apologize in advance, but it’s not our policy to issue credit for the difference. Can I change my ticket? Tickets are non-refundable and only good for travel on the schedule & date that you have purchased. Megabus: 2. Reservations with megabus.com may not be refunded except where megabus.com has materially failed in its delivery of the service offered by this site. 3. Customers can change a reservation more than 24 hours before the first trip they reserved is scheduled to depart. A US$1 fee (50¢ change fee and 50¢ new reservation fee) is charged for all reservations being changed. The cost of the initial reservation will be credited against the subsequent reservation, less the $1 fee. Should the subsequent reservation be less expensive than the initial reservation, no payment or further credit will be made to the customer and all unused credit will be forfeited. If the initial amount paid is less than the cost of the subsequent reservation the customer must pay the difference when completing their new reservation. |
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